Brenda C.
Worst Gong cha I have ever tasted. The pearls are so sweet and hard. Despite requesting for 30% sweetness, it still taste 100%. The milk taste like soya milk. There is zero oolong taste in the tea. Could have been fake Gong Cha franchise
Location: Concourse Level, Petronas Twin Tower, Lot OSC12, Jln Ampang, Kuala Lumpur City Centre, 50088 Kuala Lumpur, Malaysia
Suria KLCC
Based on 106 Google reviews
Based on customer ratings
Based on customer ratings
Brenda C.
Worst Gong cha I have ever tasted. The pearls are so sweet and hard. Despite requesting for 30% sweetness, it still taste 100%. The milk taste like soya milk. There is zero oolong taste in the tea. Could have been fake Gong Cha franchise
Sanaa
I went on the 29th of January 2024, and there were two very nice servers. Although, I went there just 20 mins before closing time, both of them were very helpful and the cashier put every effort to explain the menu for me and suggested delicious alternatives.
KCH
Eventhough the queue may be long, but the preparation of the orders are fast. Hence, one need not wait for long for their orders. First time trying the House Specialty Coffee. Worth trying!
Gong Chá
Uniqlo Store Entrance
The exterior of a Uniqlo store with its prominent red and white logo displayed on the facade. The entrance is wide and open, revealing racks of clothing and mannequins inside. A person is entering the store carrying a shopping bag. To the right of the entrance, a large advertisement featuring a person in a blue jacket is displayed.
Uniqlo Store Entrance
The exterior of a Uniqlo store with its prominent red and white logo visible. The entrance is wide and open, revealing mannequins dressed in casual wear and shelves stocked with clothing inside. Several shoppers are seen entering and browsing the store.
Gong Cha Storefront
A Gong Cha bubble tea shop is visible in a mall. The shop has a wooden counter and a prominent neon sign that says "Gong cha" in English and Chinese characters. There are customers in line and staff members preparing drinks behind the counter. The floor is tiled with a marble pattern.
Gong Cha Storefront
A Gong Cha bubble tea shop counter with a prominent sign. People are queuing to order. A poster featuring a person with the text "My vibe Gong cha" is displayed on the counter.
Gong cha storefront
The storefront of a Gong cha bubble tea shop. The prominent signage "Gong cha" is displayed in large white letters with a black outline, above the counter. Below the name, in smaller text, it reads "DIMILIKI OLEH: TEAFE (M) SDN. BHD. (922103-D)". The counter area features various equipment for making drinks, including blenders, dispensers, and pots. In the background, a sign reads "Boost your life" and further in the distance, another sign says "Made".
Gong Cha
A line of customers waits outside a Gong Cha tea shop. The shop has a white counter with the Gong Cha logo and name displayed prominently. Above the counter, digital screens show menu items and promotions.
Gong Cha
The exterior of a Gong Cha bubble tea shop. A large illuminated sign with the Gong Cha logo is visible above the counter. The counter area has wooden paneling and features promotional posters for various drinks. In the background, a menu board displays drink options and prices.
Gong Cha Bubble Tea
A close-up shot of a Gong Cha bubble tea drink with a red straw. The drink is in a clear plastic cup with the Gong Cha logo visible. It contains brown tapioca pearls at the bottom and a creamy topping. To the right of the drink is a sign that says "DIJAMIN HALAL" and features a Halal certification logo. Another bubble tea drink is partially visible in the background.
Mall Food Court with Various Stalls
A wide shot of a mall interior showing several food and retail stalls. In the foreground, a polished marble floor reflects the overhead lighting. To the left, a Gong Cha stall is visible with wooden paneling and signage. Next to it, a HAZUKIDO stall displays pastries and has a clean, modern counter. Further to the right, a Cold Stone Creamery stall is seen with seating. A pink, whimsical cart selling cosmetics or small gifts is positioned in the mid-ground. In the background, other retail outlets and shoppers are present.
Beverage Station
A beverage station with multiple dispensers and stacks of plastic cups filled with dark and amber liquids. A coffee maker is visible on the left. Two employees are partially visible in the background.
Gong Cha Drink
A close-up of a layered drink with a creamy white topping and a dark liquid base, topped with a sprinkle of green powder. The drink is in a clear plastic cup with a lid. In the background, the illuminated sign for "GONG CHA" is visible, along with a counter and other patrons.
Gong cha cup
A white paper cup with a red lid and a red sleeve that says "Gong cha Tea up Light up". The lid has the text "HEAT 110°C" embossed on it. The cup is on a desk with a calculator and other office supplies in the background.
Bubble Tea Shop Interior
The interior of a bubble tea shop with a prominent red and white logo featuring Chinese characters. The shop has a modern design with wooden accents and red trim on the ceiling. A person wearing a hijab is visible behind the counter, and there are various containers and equipment on display. Promotional images of bubble tea drinks are visible on the lower level.
Gong Cha Drinks and Cookies
Three Gong Cha drinks are displayed in front of a glass case filled with cookies. The drinks are in clear plastic cups with red straws. The cookies are labeled as Butterscotch Chip Pecan, Chocolate Macada, and Double Chocolate Chip Pecan.
Gong Cha Beverage Station
A Gong Cha beverage station is shown with a refrigerator, blenders, and a cup sealing machine. A person wearing a red apron is visible on the right. In the background, there are customers and mall signage. A digital menu board is mounted above the station.
Cup with red sleeve
A hand holds a white paper cup with a red lid and a red sleeve. The sleeve has a white rectangular label with Chinese characters printed vertically. The background is blurred and appears to be an outdoor setting with paving stones and a body of water.
Drink with K-Pop Idol Merchandise
A hand holds a clear plastic cup with a beverage and a red straw. The cup has a paper sleeve featuring a K-Pop idol, identified as Felix, and text that reads "VIBE, MY G CHA". The background shows a blurred interior with a sign that says "The Travel".
Gong Cha Taro Milk Tea
A hand holds a purple taro milk tea from Gong Cha. The cup has a sticker with order details: 18:50, Taro MT(L), Walk In, 30% Sugar, Less Ice, 1/1, and order number 9147. The Gong Cha logo is visible on the cup. In the background, a flyer for a BookFest event at the KL Convention Centre from March 29 to April 6 is partially visible.
Gong Cha Bubble Tea
Two hands hold up two cups of Gong Cha bubble tea. The cups have red sleeves with the text "Ini lah vibe saya" and an image of a person holding a bubble tea. The Gong Cha logo is visible on the sleeves. The drinks contain milk tea and tapioca pearls.
Gong Cha Milk Oolong Tea
A hand holds a plastic cup of milk oolong tea with pearls. The cup has a sticker with the order details: 13:48, Milk Oolong T, 2236, Pearl, 30% Sugar, Normal Ice, 1/1, 10.00, and the Gong Cha logo. The drink is in a car.
Brown Sugar Milk Tea with Pearls
A hand holds a plastic cup of brown sugar milk tea with pearls. The cup has a white sticker with black text that reads "16:52 BS FM w Pearl 4067 1/1" and a red logo that says "Gong cha". The drink has a swirling pattern of brown syrup at the bottom. The background shows the interior of a car, with a blurred view of trees and buildings outside the window.
Cream Cheese Green Tea
A close-up shot of a plastic cup filled with a creamy, layered beverage. The cup has the logo "ONG CHA" printed in red. The drink appears to be a green tea with a thick layer of cream cheese foam on top, garnished with a sprinkle of green powder. The background is blurred, showing a retail environment with bright lights and displays.
Gong Cha Teaffogato Promotion
A promotional banner for Gong Cha's "Teaffogato" drinks, featuring a collaboration with Park Seo Jun. The banner displays two drinks: Matcha Red Bean Teaffogato and Mango Matcha Teaffogato, both priced at RM10. It also includes festive Christmas decorations like a Santa hat and ornaments. A young girl in a red hijab is partially visible on the left, and a red counter with cups is on the right.
Brown Sugar Boba Milk Tea
A close-up of a brown sugar boba milk tea in a clear plastic cup. The cup has a white lid and a red sticker with instructions on how to enjoy the drink. The sticker reads "ENJOY", "NO STRAW Sip the tea through the milk foam without a straw.", "TEA OFF use a straw to savour the smooth taste.", and "STIR the drink for the best of both worlds!". The cup has the brand name "Xing Fu Cha" printed on it in white lettering. The drink itself has layers of brown sugar syrup, milk, and tapioca pearls. The background is a wooden wall.
Gong Cha Order Ahead Instructions
A flyer with instructions on how to order ahead, pick up, and enjoy from Gong Cha. It includes a QR code, a graphic of a hand holding a Gong Cha carrier with two drinks, and a four-step process for ordering via the Gong Cha Malaysia app. The steps are: 1. Download the app, 2. Select store and time, 3. Order and pay, and 4. Pick up order. It also shows app store download links for iOS and Android.
Gong Cha Drinks
Two large strawberry-flavored drinks with whipped cream and a red syrup base are displayed on a counter. A banner behind the counter advertises "Gong cha Berry Merry Christmas" with images of bubble tea. Several customers are visible at the counter, and a staff member is in the background.
Gong Cha Drink
A hand holds a plastic cup with a red straw and a light-colored beverage. The cup has a teal lid with a white patterned design and the Gong Cha logo. A sticker on the cup reads "21:30 8509 LJ w Alyu WP (L) 30% SUGAR, Normal Ice, Walk In". In the background, people are walking in what appears to be a mall or public indoor space.
Gong Cha and Famous Amos Drink
A hand holds a beverage cup with a sleeve featuring the logos of Gong Cha and Famous Amos. The sleeve has a light yellow background with a decorative border and reindeer antlers attached to the top. The drink itself is a light blue color. The background shows the interior of a car.
Gong cha Milk Tea
A hand holds a large plastic cup of milk tea with ice. The cup has the Gong cha logo and name printed on it. A sticker on the cup shows "Milk Tea (L)", "50% SUGAR", and "Gong cha".
Formula 1 Car Display
A black Formula 1 race car with teal and white accents is displayed mounted on a wall inside a building. The car features numerous sponsor logos, including Petronas, Mercedes-AMG, and Pirelli. Below the car, a sign reads "SURIA KLCC". An escalator is visible to the left.
Gong Cha Drink
A close-up of a Gong Cha bubble tea drink with a foam topping. The cup has the Gong Cha logo and branding. A sticker on the cup reads "NO STRAIN" and "TEA OFF". A pink straw is placed next to the cup. The background is blurred, showing what appears to be the interior of a shop with colorful displays.
Gong Cha Drinks
A close-up view of several bubble tea drinks being held, with a Gong Cha branded refrigerator visible in the background. A staff member is seen working behind the counter. The lid of one drink has the text "Freshly brewing since 2006" printed on it.
Gong Cha Drink
A hand holds a clear plastic cup filled with a layered pink and orange beverage, topped with a red straw. The cup has the Gong Cha logo printed on it. In the background, palm trees and city lights are visible at night, with a fountain in the distance.
Gong Cha Receipt
A receipt from Gong Cha is held up in front of a blurred store interior. The receipt shows a bill number, date, time, and the items purchased. Above the receipt, digital menu boards are visible with various drink options.
Gong Cha Drink
A hand holds a clear plastic cup filled with a light purple beverage and black tapioca pearls. The cup has the Gong Cha logo printed on it. A red straw is inserted into the drink. The background appears to be a well-lit indoor walkway with a marble floor.
Gong Cha Queue Sign
A red sign with white text reads "Please queue here" in English and several other languages, including Malay, Chinese, Tamil, Japanese, Thai, and Korean. A white arrow points to the left. The Gong Cha logo is visible at the bottom of the sign. In the background, people are queuing and a counter with a "COLLECT HERE" sign is visible. A banner for Gong Cha Teafog is also visible on the left.
Gong Cha Counter
A counter at a Gong Cha store with a menu board, a payment terminal displaying a grand total of RM9.50, and various promotional materials. The menu board lists different categories of drinks like Milk Tea, Brewed Tea, Health Tea, Creative Mix, Fresh Milk, Coffee, and Smoothies. A "Food Allergy?" card is also visible.
Gong cha Chocolate Boba Menu
A promotional poster for Gong cha's Chocolate Boba drinks. It features images of various drinks with chocolate pearls and lists their names and prices.
Gong Cha Advertisement
A pink advertisement poster for Gong Cha is displayed on a wooden counter. The poster features two strawberry milk tea drinks and text promoting "Sip the Ultimate Indulgence." It also lists "Strawberry & Almond Jelly Smoothie" for $15.00 and "Strawberry & Almond Jelly Milk Tea" for $15.00. A vertical red sign with Chinese characters is attached to the counter. In the background, a sign reads "Boost your life."
Gong Cha Christmas Drink
A hand holds a plastic cup with a lid featuring a festive Christmas design. The lid has the Gong Cha logo and a cartoon reindeer wearing a party hat. A green banner around the reindeer reads "MERRY CHRISTMAS". The drink inside appears to be a light brown color.
Gong Cha Storefront
A busy Gong Cha bubble tea store with customers ordering and staff preparing drinks. The prominent "Gong Cha" sign is visible above the counter. Digital menu boards display drink options. A cardboard cutout of a man stands near the counter.
Gong Cha Bubble Tea Shop
A Gong Cha bubble tea shop counter with promotional posters and a menu board. A customer is standing at the counter. The shop has a modern design with wooden accents and red panels.
Beverage Shop Counter
A busy beverage shop counter with staff preparing drinks. Stacks of plastic cups and containers are visible. A sign promoting royalty membership is displayed. In the background, a large sign reads "Boost your life".
Gong Cha Drink Lid
A close-up overhead view of a purple drink lid with a festive Christmas-themed illustration. The illustration features Santa Claus riding a scooter, delivering gifts, and a large cup of a beverage in a sleigh. The text "Gong cha" is visible on the lid.
Gong Cha Staff Preparing Drinks
Three staff members are visible behind a counter at a Gong Cha establishment. Two staff members are interacting with a customer, one handing over a drink. The third staff member is operating a beverage dispenser. Digital menus displaying drink options are mounted above the counter. A sign that says "Boost your life" is visible in the background.
Gong Cha Drinks
Two people are holding Gong Cha drinks. One is a chocolate-colored drink with a foamy top, and the other is a lighter colored drink with brown syrup drizzled down the sides. A receipt from Gong Cha is also visible.
Gong Cha Signature Milk Tea
A close-up of a Gong Cha Signature Milk Tea in a clear plastic cup with a domed lid. The drink has layers of dark tea, milk froth, and appears to have boba at the bottom. A sticker on the lid provides instructions on how to enjoy the drink in three ways. A label on the cup shows the order details and price.
Decorative Screen with Cocktail Shakers and Umbrellas
A decorative copper-colored screen with a repeating pattern of cocktail shakers within circles. Three small, folded red and gold paper umbrellas are attached to the screen. The background is a dark gray wall with shadows cast by the screen.
Gong Cha Cafe
A busy Gong Cha cafe with a long queue of customers. Digital menu boards display drink options and promotions. The cafe is located in a mall, with other shops visible in the background.
Beverage Station
A beverage station with multiple large red dispensers labeled "GONG CHA". In the background, signs for "LA JUICERIA SUPER JUICE BAR" and "Maybank" are visible. The counter area includes sinks, various bottles, cups, and utensils.