Location: Lot L2.13.0, The Exchange TRX, Persiaran TRX, Tun Razak Exchange, 55188 Kuala Lumpur, Wilayah Persekutuan Kuala Lumpur, Malaysia
The Exchange TRX
Based on 13 Google reviews
nisa nazirah
I went to the Hydro Flask store at TRX today. The staff was not exactly rude, but the service was disappointing. When a customer walks in, staff should at least ask what we are looking for or guide us but instead, I had to carry the bottle …
Mama Mia
Very very bad rude services! Bought a tumbler but the staff who short wore glasses ddnt even bother to answer my questions..!!WAUUW!! better go to other branches.. seriously 😣 …
S U-II
Nice experience shopping here. Wonderfully served by Along who gave all the good tips. So many choices!!
Seri Baiduri
Hello hydro flask, I think I can check your staff. Not really friendly and not welcoming customers. The way they talk is also …
Sandra Ng
The staff in the photo displayed unprofessional and unhelpful behavior. There was no greeting upon entering the store, which was acceptable, but throughout my browsing, he made no effort to assist or provide product details. When asked questions, he only replied with a very soft “yes” or “no,” barely audible, without any further explanation. Another customer, an elderly gentleman, was clearly trying to find a suitable bottle and repeatedly asked if each one would leak. The staff just responded with faint nods or a soft “yes/no,” offering no real guidance. The gentleman eventually left without buying anything, looking disappointed and clueless due to the lack of assistance. I purchased only because I already knew exactly what I wanted, but otherwise the experience was very poor. The staff seemed to avoid engaging with customers, only stepping in at payment — and even then, there was no acknowledgment or thank you. This reflects badly on the brand. Staff should be trained to be proactive, approachable, and knowledgeable so that customers feel guided and confident in their purchase.
Hydro Flask
Hydro Flask Storefront
The exterior of a Hydro Flask store, featuring the brand's logo and name prominently displayed above the entrance. The store showcases a variety of Hydro Flask products, including water bottles, bags, and accessories, arranged on shelves and display stands. Promotional signage for sales and product features is visible inside the store.
Hydro Flask Storefront
The exterior of a Hydro Flask store, featuring the brand's logo and name prominently displayed above the entrance. The store showcases a variety of Hydro Flask products, including water bottles, accessories, and bags, arranged on shelves and display stands. Promotional banners highlighting product features like insulation and temperature retention are visible.
Hydro Flask Storefront
The exterior of a Hydro Flask store, showcasing a variety of water bottles, accessories, and branded merchandise. The store features prominent "Hydro Flask" signage above the entrance. Inside, shelves are stocked with colorful bottles, bags, and other items. Promotional displays highlight product features like insulation and durability.
Hydro Flask Bottles
A display of various Hydro Flask water bottles in different sizes and colors, primarily shades of pink and cream, arranged on white shelves. The bottles feature the Hydro Flask logo and product information labels. Below, a shelf displays purple and black bottle lids or accessories.
Hydro Flask Bottles
A person is holding two Hydro Flask water bottles, one larger grey bottle and a smaller pink glitter bottle. In the background, rows of orange, yellow, and light green Hydro Flask bottles are displayed on shelves. A sign with "EVERYTHING @ LOWER PRICES" is visible on the left.
Hydro Flask Accessories Display
A display of various Hydro Flask accessories, including colorful bottle boots, black lids, cleaning brushes, and straws. The accessories are neatly arranged on a perforated metal wall display. Text on the wall describes the features of Hydro Flask bottles, such as double-wall vacuum insulation and pro-grade stainless steel construction.
Retail Store Display
A retail store interior showcasing a wide array of colorful water bottles and tumblers on shelves and display stands. A small, decorated Christmas tree is placed on a circular display in the center of the store. Various accessories, such as lids and cleaning brushes, are also visible. The store appears well-organized with a modern aesthetic.
Hydro Flask Shopping Bag
A black Hydro Flask shopping bag is held up in front of a display of Hydro Flask bottles and tumblers. The bag has the Hydro Flask logo and website information printed on it. The background shows shelves stocked with various colors of Hydro Flask products.
Hydro Flask Bottle and Box
A pink Hydro Flask water bottle is displayed next to its black packaging box. The bottle has the Hydro Flask logo and text indicating it keeps drinks colder, hotter, and longer. The box features the text "Please be a 'lil careful. Any damage caused on the bottles renders them sold." and the Hydro Flask logo.
Hydro Flask Products
A display of Hydro Flask products, including insulated bottles, tumblers, lunch boxes, tote bags, and outdoor kitchenware. The items are arranged on shelves and a counter in a retail setting.
Hydro Flask Store Display
A retail store display featuring various Hydro Flask products, including water bottles, tumblers, bags, and accessories. The display is organized into sections labeled "Accessories," "Kids," and "Hard Goods." Products are arranged on shelves and tiered display stands. The store features modern lighting and clean white and wood finishes.
Hydro Flask Bottles
A display of Hydro Flask water bottles on a wooden counter. The bottles in the foreground are purple with a tropical leaf design and the Hydro Flask logo. In the background, more bottles and other merchandise are visible on shelves.
Hydro Flask Bottles
Shelves are stocked with numerous Hydro Flask water bottles and containers in various colors including red, black, white, and gray. Some bottles have handles. A sign that says "Please be a 'lil careful" is visible on the left shelf.
Hydro Flask Store Interior
A retail store interior displaying a wide selection of Hydro Flask water bottles and accessories. The store features prominent displays of bottles in various colors and sizes, along with promotional signage highlighting a "Worry-free Lifetime Warranty" and a "Gift of Go" promotion offering a free bottle boot with a minimum purchase. A cashier is visible at a counter with a computer monitor.
Water Bottle Display
A retail store display featuring a large selection of water bottles in various colors and sizes, arranged on shelves. Accessories such as bottle lids and carrying bags are displayed on a pegboard wall. Signage indicates the products are BPA-Free and suitable for hot or cold beverages.
Hydro Flask Store Display
A retail store display featuring a variety of Hydro Flask products, including water bottles, tumblers, and mugs in various colors. A small, decorated Christmas tree is placed in the foreground, surrounded by red Hydro Flask tumblers. Shelves are stocked with accessories such as bags and speakers.
Hydro Flask Store
A young person stands behind a counter in a store that sells Hydro Flask products. Large posters of Hydro Flask bottles are visible on the wall behind them. A sign on the counter reads "WE'RE FULLY CASHLESS". An exchange policy is also displayed.
Hydro Flask Store Display
A retail display featuring numerous Hydro Flask water bottles and accessories arranged on shelves. The bottles are in various sizes and colors, including orange, yellow, red, blue, green, purple, and black. Above the bottles, there are promotional signs highlighting features like 'TempShield', '18/8 Pro-grade Stainless Steel', 'Color Last', and 'BPA Free'. A sign also reads 'Cold or Hot. Sunrise to Sunset.'
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