Step into Kiehl's at Lot C27 on the Concourse Floor of Suria KLCC, where the warm glow of amber lighting meets clean, minimalist shelving. The air carries a subtle, herbaceous blend of calendula and lavender, inviting you to explore. Soft, natural wood tones and a welcoming consultation counter create an atmosphere that feels both professional and intimate, a calm retreat from the bustling mall.
This branch offers the full range of Kiehl's iconic skincare, body care, and hair care lines, including the beloved Ultra Facial Cream and Calendula Herbal Extract Toner. Knowledgeable staff provide attentive, personalised consultations, helping you discover the perfect regimen from their natural, apothecary-inspired formulas. The store's heritage as a New York apothecary shines through in every product and service.
Perfect for skincare enthusiasts seeking effective, natural solutions, this Kiehl's store is an ideal meeting point on the Concourse Floor. Whether you are replenishing your daily essentials or searching for a transformative serum, the team welcomes you to experience their legendary service and discover your new favourite product.
+60 3-2300 2784
Suria Klcc, C56, B31, Kuala Lumpur City Centre, 50088 Kuala Lumpur, Wilayah Persekutuan Kuala Lumpur, Malaysia
Suria KLCC
Operating Hours
Closed - Opens Tomorrow
Opens tomorrow at 10 am
Monday
10 am–10 pm
Tuesday
10 am–10 pm
Wednesday
10 am–10 pm
Thursday (Today)
10 am–10 pm
Friday
10 am–10 pm
Saturday
10 am–10 pm
Sunday
10 am–10 pm
Menu information is not available at this time.
Overall Rating
4.0/5
Based on 43 Google reviews
Negative Reviews
Brad Stark
Poor customer service. Misinformed about bringing empty bottles will get you free travel size of the same product. Unabled to claim my voucher becuase they are on promotion. weird right? No alternative given and staff is not on the mood of …
Positive Reviews
Alexey Kurilov
Each two years come here to refresh cosmetics for my wife. Always affordable price (better than Bangkok) As always have a full bucket of testers.
Sri Tharshinni
Came here for the first time. The beauty consultant Sophia attended me. She is so helpful and very cheerful. She explained everything so well. Even, suggest to took picture of the morning and evening routine so that I won’t forget. Had a great time purchasing here. Great job 👏 …
Kogi Jay
I had a wonderful experience with Lina at Kiehl’, KLCC outlet. She was extremely professional and took her time to really understand my skin concerns. Lina did a detailed face analysis, patiently explained each step of the skincare routine, …
Mohd Safwan Rozlan
Great customer service from the team. Special thanks to Suet Yee for her kind help for a newbie like me
Write a Review
Photo Gallery
Kiehl's
Kiehl's Storefront
The storefront of Kiehl's, a cosmetics and skincare store, is visible in a mall. The store features a large black sign with the Kiehl's logo and the text "SINCE 1851". Inside, a chandelier is visible, along with displays of products. To the right of Kiehl's, another store with a display of various items, including what appear to be home goods and decorative items, is present. A man in a pink shirt is standing in front of the Kiehl's store, and another person is visible inside a neighboring store. The floor has a distinctive red and white striped pattern.
Kiehl's Storefront
The exterior of a Kiehl's store with its prominent signage above the entrance. The store features a brick facade and large display windows showcasing products and advertisements. Inside, the store is well-lit with displays of skincare products, a vintage motorcycle, and chandeliers.
Kiehl's Storefront
The exterior of a Kiehl's store with its prominent signage above the entrance. The store features a brick facade and displays products inside. Other stores, including Bath & Body Works, are visible in the background.
Kiehl's
The exterior of a Kiehl's store with its prominent logo above the entrance. Inside, shelves are stocked with skincare products, and a mannequin is displayed. A circular display with red accents and the text "INCARE ACADEMY" is visible.
Kiehl's Storefront
The exterior of a Kiehl's store with its prominent signage. Inside, shelves are stocked with various products, and a decorative chandelier hangs from the ceiling. A mannequin dressed as a doctor stands near the entrance, and a chalkboard sign is placed outside.
Kiehl's Storefront
The exterior of a Kiehl's store with its prominent signage above the entrance. The storefront features brick accents and large display windows showcasing products. Inside, the store is well-lit and stocked with various skincare items.
Kiehl's Mother's Day Special
An advertisement for Kiehl's Mother's Day Special, featuring skincare products and samples. The text reads "SEND MOM YOUR LOVE" and "MOTHER'S DAY SPECIAL Get x3 Super Multi-Corrective Cream samples with any online order." Products shown include a "Powerful-Strength Line-Reducing Concentrate," "Midnight Recovery Concentrate," and "Super Multi-Corrective Cream." Three Kiehl's sample packets are also visible.
Kiehl's Skincare Gift Set
A gift set from Kiehl's featuring several skincare products, including a serum, cleanser, eye cream, moisturizer, and sunscreen, all presented in a festive gift bag tied with a navy ribbon. The gift bag has a colorful, abstract pattern with the Kiehl's logo prominently displayed.
Kiehl's Age Defender Gift Set
A Kiehl's gift set featuring the Age Defender line, including a large tube of Dual-Action Exfoliating Cleanser, a tube of Age Defender Gel Moisturizer, and smaller tubes of Age Defender Eye Repair and another product. The set is presented in a festive teal and red box with a red ribbon.
Commitment to Service Information
A graphic outlining a company's commitment to its customers, detailing increased safety measures, potential shipping delays, and customer service options. The safety measures section emphasizes strict quality control, hygiene, and product sealing. Shipping delays are noted as 5-10 working days during the MCO period, with tracking information provided via email. Customer service is available via chat between 10 am and 6 pm, offering personalized consultations, online purchase assistance, membership rewards, and post-purchase support. The background features a collage of vintage-style images and signage, including what appears to be Kiehl's New York Apothecary branding.
A white pump bottle of Kiehl's Hydro-Plumping Re-Texturizing Serum Concentrate. A red banner in the top left corner reads "CUSTOMER FAVOURITE". The bottle has the Kiehl's logo and product details printed on it.
Kiehl's Holiday Collection
A collection of Kiehl's holiday-themed skincare products, including lotions, creams, and serums, displayed against a light blue background with snowflakes. Text promotes the "Discover Our Holiday Collection" and encourages shoppers to "Shop Now.".
Kiehl's Calendula Deep Cleansing Foaming Face Wash
A bottle of Kiehl's Calendula Deep Cleansing Foaming Face Wash with a pump dispenser. A red banner at the top left corner reads "CUSTOMER FAVOURITE". The bottle is amber glass with a white pump and label. The label details the product name, its benefits, and ingredients. The size is indicated as 7.8 fl. oz. - 230 ml.
Kiehl's Skincare Gift Set
A Kiehl's gift set featuring a bottle of Calendula Herbal Extract Toner, a tube of Blue Herbal Blemish Treatment, and a tube of Blue Herbal Spot Treatment. The set is presented in a festive, colorful box tied with a dark purple ribbon. The Kiehl's logo is visible on the box and the product labels.
Kiehl's Ultra Light Daily UV Defense Sunscreen
A white tube of Kiehl's Ultra Light Daily UV Defense Sunscreen with SPF 50 PA++++ and anti-pollution properties. The product is labeled as a customer favorite.
Kiehl's Clearly Corrective Dark Spot Solution
A bottle and box of Kiehl's Clearly Corrective Dark Spot Solution. The packaging is white with silver accents and features the Kiehl's logo and product name. A red banner at the top left reads "CUSTOMER FAVOURITE".
A jar of Kiehl's Calendula & Aloe Soothing Hydration Masque. The label indicates it refreshes and revitalizes for healthy-looking skin for all skin types. It contains 3.4 fl. oz. or 100 ml. A red banner at the top left corner reads "CUSTOMER FAVOURITE".
A bottle of Kiehl's Powerful-Strength Line-Reducing Concentrate with a pump dispenser. The label indicates it contains 12.5% Vitamin C and Hyaluronic Acid, and the size is 1.7 fl. oz. / 50 ml. A red banner at the top left reads "CUSTOMER FAVOURITE".
Kiehl's Skincare Gift Set
A Kiehl's gift set featuring a bottle of Calendula Deep Cleansing Foaming Face Wash, a tube of Hydro-Plumping Re-Texturizing Concentrate, and a jar of Calendula Serum-Infused Water Cream. The set is presented in a festive box with a purple ribbon.
An advertisement for Kiehl's Avocado Nourishing Hydration Mask. The background is a textured, creamy green substance, resembling avocado. Text on the left reads "EXCLUSIVELY ONLINE CAN YOU RESIST THE CREAMY TEXTURE? AVOCADO NOURISHING HYDRATION MASK LEARN MORE". On the right, a jar of the product is shown with a "NEW" tag. The product label states "SINCE Kiehl's 1851 AVOCADO NOURISHING HYDRATION MASK Smoothes and Softens Skin" and provides a brief description of its benefits.
Kiehl's Advent Calendar
An advertisement for Kiehl's best-selling advent calendar, featuring a festive design with a New York theme. The text highlights that the calendar contains 24 days of surprises. A small tube of Kiehl's product is also visible.
Kiehl's COVID-19 Announcement Update
This is a promotional announcement from Kiehl's regarding COVID-19. It states that customer health and safety are the utmost priority and that the company is complying with government restrictions. The online boutique remains open for orders, and orders placed during this period will be prioritized upon resumption of operations. The announcement concludes with a message of thanks for understanding and patience, and a wish for everyone to stay safe and healthy. The image features the Kiehl's logo and decorative floral illustrations.
Father's Day Gift Set
A Kiehl's Father's Day gift set featuring Calendula Herbal Extract Toner and Facial Fuel moisturizer. The text reads "THAT'S MY DAD Discover Father's Day sets to suit your dad SHOP NOW".
Kiehl's Nature's Playground Event
Promotional graphic for Kiehl's Nature's Playground event at Sunway Pyramid. Features a tote bag with the event logo, a sample bottle of Kiehl's Calendula Herbal Extract Toner, and floral graphics. Text announces registration for exclusive treats and provides event dates and location. Includes a call to action to pre-register.
Kiehl's COVID-19 MCO Delivery Announcement
This is a promotional announcement from Kiehl's regarding delivery delays due to COVID-19 restrictions. It informs customers that orders are being processed but may experience delays of 4 to 8 working days. The company assures customers that strict quality control and hygiene measures are in place for consumer safety.
March Brightening Treats
Advertisement for Kiehl's Clearly Corrective Dark Spot Solution. Offers include 3 sachets samples with any purchase and 1 miniature with purchase of 3 units and above. The promotion is valid until March 31, 2020.
Kiehl's 11.11 Sale
An illustration promoting Kiehl's 11.11 sale. The image features cartoonish buildings, a Statue of Liberty-like figure, and various Kiehl's products such as Calendula Herbal Extract, Clearly Corrective Dark Spot Solution, Ultra Facial Cream, and Rare Earth. A shopping bag with the Kiehl's logo is shown, along with heart-shaped balloons displaying '11.11'. Text announces '11.11 HAS LANDED! CELEBRATE 11.11 & KIEHL'S DAY WITH US WHEN YOU SPEND RM400 NETT & ABOVE ONLINE!'. A gift set with a red box, containing Lip Balm #1 and Ultra-Light Sunscreen, and a black clutch are also displayed. A person on a motorcycle with a Kiehl's bag is depicted.
An advertisement for Kiehl's Powerful-Strength Line-Reducing formulas for face and eye, featuring two bottles of serum. The text highlights 'Dermatologist Solutions', 'Amp Up Youth With The Power of C', and 'Powerful-Strength Line-Reducing Formulas for Face & Eye'. A 'Shop Now' button is visible. One bottle is labeled 'New for Eyes' and the other indicates 'With 12.5% Vitamin C'. The background is a white tiled wall.
Kiehl's Product Gift Set
A gift box with a red bow and festive design, alongside Kiehl’s Crème de Corps body products including lotion, cream, and a small bottle. The packaging features the brand name 'Kiehl’s Since 1851'. No shop front or menu visible.
Receipt
A receipt shows a list of purchased items, all with a price of 0.00. It includes a tourist exclusive discount of 10% and a subtotal. The items listed are EXPRT CLR CLNSR 2ML PKT INTL, FACIAL FUEL CLEANSER 3ML PKT, KHLS SMCC OIL-FREE PKT SAMPLE, and AA COND XELA PACK PKT 5ML.
Kiehl's Limited Edition Skincare Set
A Kiehl's limited edition gift set designed by Janine Rewell. The set includes a large bottle of Kiehl's Ultra Facial Toner, a small tube of Ultra Facial Cleanser, a blue bottle of Midnight Recovery Concentrate, a small vial of serum, and a green jar of cream. The packaging is red and purple with festive designs and a dark blue ribbon tied in a bow.
Kiehl's Products on Counter
A collection of Kiehl's skincare products are displayed on a black marble counter in front of a cash register. Visible products include Ultra Facial Cleanser, Ultra Facial Toner, Midnight Botanical Cleansing Oil, a Vitamin C Eye Serum, and Super Multi-Corrective Cream. A digital display above the register reads "Welcome to Kiehls Have a Nice Day."
Skeleton in Lab Coat with Holiday Display
A skeleton dressed in a white lab coat, bow tie, and Santa hat stands next to a festive display. The display features a drawing of Santa Claus, Christmas trees, presents, and Mickey Mouse silhouettes. A sign above the skeleton reads "CUSTOM FAVORITES" in neon lights. Another sign on the display advertises "GIFT SETS FOR EVERYONE" with various product images. Shelves with products are visible in the background.
Gift Boxes
A person in a white lab coat is handling a gift box with a black ribbon. The box has the Kiehl's logo on it. Several other gift boxes with Kiehl's branding are displayed on shelves in the background. The scene appears to be inside a store, possibly a cosmetics or skincare shop.
Kiehl's Rare Earth Deep Pore Cleansing Masque Advertisement
An advertisement for Kiehl's Rare Earth Deep Pore Cleansing Masque, featuring two jars of the product surrounded by natural elements like leaves, wood, and sand. Text overlays promote the mask as the number one product for minimizing pores and invite viewers to shop now.
Kiehl's Logo
The logo for Kiehl's, a skincare brand, features the name "Kiehl's" in a stylized script font, with "SINCE 1851" written in a sans-serif font below it.
Kiehl's Rare Earth Deep Pore Cleansing Masque
A white jar of Kiehl's Rare Earth Deep Pore Cleansing Masque with Amazonian White Clay. The label indicates it intensively purifies to minimize pores. It weighs 5.0 oz (142 g). A red banner at the top left reads "CUSTOMER FAVOURITE".
Skincare Products Display
Shelves stocked with various Kiehl's skincare products, including cleansers, toners, and moisturizers. Decorative holiday-themed cutouts like a Mickey Mouse head, a Christmas tree, a candy cane, and a heart are displayed among the products. Some promotional signage is visible, featuring product benefits and usage instructions.
Kiehl's Pure Vitality Skin Renewing Cream Advertisement
An advertisement for Kiehl's Pure Vitality Skin Renewing Cream. The text reads "FIND YOUR PUREST GLOW", "PURE VITALITY SKIN RENEWING CREAM", "It's Back & Better Than Ever!", and "LEARN MORE". A jar of the cream is shown, along with honeycomb and a mortar and pestle filled with cream. A circular graphic states "99.6% Naturally-Derived Ingredients". The text "New Zealand Manuka Honey" is also present.
Kiehl's Skincare Products
A collection of Kiehl's skincare products displayed on a counter, including Ultra Facial Cleanser, Ultra Facial Toner, Midnight Botanical Cleansing Oil, Super Multi-Corrective Cream, and a serum. A digital display reads "Welcome to Kiehl's Have a Nice Day.".
Kiehl's Shopping Bag
A brown paper shopping bag with rope handles. The Kiehl's logo and "SINCE 1851" are printed in black on the side of the bag. The bag is shown from a slightly elevated angle, resting on a floor with a tiled pattern.
Kiehl's Virtual Launch
An advertisement for Kiehl's first-ever super virtual launch of their Vital Skin-Strengthening Super Serum. The image features a bottle of the serum, the Kiehl's logo, and text announcing the virtual launch event details: June 25, 2020, at 8:30 PM on Thursday. A Facebook Live icon is also present.
Kiehl's Cares For You!
Promotional image offering free shipping and additional samples with any purchase from Kiehl's. The samples include Herbal Micellar Cleansing Water, Powerful-Strength Eye Concentrate, Super Multi-Corrective Cream, Ultra Light UV Defense Tone Up Cream, and Calendula Soothing Hydration Mask. The offer is limited to 1 per customer and ends April 30th, 2020.
Kiehl's Ultra Facial Oil-Free Gel Cream
A jar of Kiehl's Ultra Facial Oil-Free Gel Cream with a "Customer Favourite" tag. The cream is in a blue jar with a white lid. The label indicates it is for normal to oily skin types and provides fresh hydration.
Kiehl's Since 1851 Logo Mat
A floor mat with the Kiehl's Since 1851 logo is visible, along with a red velvet rope barrier and stanchions. In the background, a wooden cabinet with multiple drawers is present.
Kiehl's Pure Vitality Skin Renewing Cream Advertisement
Advertisement for Kiehl's Pure Vitality Skin Renewing Cream, highlighting its coming soon availability and new, improved formula. It features a jar of the cream, with text emphasizing 99.6% naturally-derived ingredients and New Zealand Manuka Honey. A promotional offer for a free sachet sample with a promo code is also visible.
Kiehl's Closure Announcement
A graphic announcing the closure of Kiehl's stores due to a government movement control order. The announcement states that stores will be closed from March 18th-31st, 2020, and will remain closed until further notice. It also provides the website www.kiehlstimes.com.my for online shopping.
Kiehl's Tote Bag and Skeleton Display
A hand holds a dark grey tote bag with the Kiehl's logo printed on it. In the background, a skeleton wearing a lab coat, sunglasses, and a bow tie is displayed. The lab coat also has the Kiehl's logo. The overall scene appears to be inside a Kiehl's store.
Kiehl's Skincare Promotion
Two skincare experts in lab coats are holding Kiehl's products. The background features a brick wall with chemical structures and flowers. Text promotes trying personalized skincare samples online with no purchase required. Several sample packets and product bottles are displayed.
Kiehl's Storefront in a Mall
A view of a Kiehl's store in a shopping mall. The store has a black awning with the Kiehl's logo and "New York Apothecary Since 1851" written on it. Inside, there are shelves stocked with products and a chandelier. In front of the store, there are displays of gift baskets. Other stores and shoppers are visible in the background.
Skincare Consultation
A woman wearing a grey hijab and a white lab coat is sitting behind a counter in a well-stocked skincare store. She is looking to the side and smiling, with her hands clasped in front of her. On the counter in front of her is a tablet displaying a "Product Prescription" interface and a printed guide titled "8 Steps to a Healthier Skin." The shelves behind her are filled with various skincare products.
Kiehl's Holiday Display
A festive holiday display for Kiehl's features a large illuminated advertisement depicting a snowy street scene in front of a brick building with the Kiehl's logo. Several wrapped gift boxes are displayed on stands, and decorative Christmas trees with lights are placed around the area. The background includes a brick wall and shelves with products.
Department Store Aisles
An overhead view of a shopping mall interior, showcasing several storefronts including Armani, Kiehl's, and Bath & Body Works. People are seen walking through the mall and browsing the shops. Festive Christmas decorations are visible on the floor.
Kiehl's Holiday Display
A display shelf with wooden drawers holds gift sets. The shelf is decorated with festive cutouts of stars, candy canes, and hearts. A tall vertical display panel features a colorful illustration of buildings and the text "Celebrate with Kiehl's Since 1851". In the background, shelves are stocked with bottles of skincare products. Digital screens display numbers 4 and 8, with product samples below.
Kiehl's Skincare Products
A collection of Kiehl's skincare products, including a full-size bottle of Calendula Extract Toner, a box of Clearly Corrective Dark Spot Solution, a jar of Ultra Facial Oil-Free Gel Cream, and several smaller sample-sized products and sachets. The products are arranged on a dark, textured surface with the Kiehl's logo visible.
Kiehl's Hydration Treats Promotion
Promotional image for Kiehl's featuring the text 'KIEHL'S CARES EXTRA HYDRATION TREATS'. It highlights an offer: 'Enjoy an extra boost of hydration for your hands and face when you spend RM300 nett & up!'. The offer is limited to 1 per customer and ends on April 30th, 2020. The image also shows complimentary Hydro-Plumping Serum 5ml and Ultimate Strength Hand Salve 30ml, along with product packaging and floral elements.
Skeleton Display
A skeleton dressed as the Statue of Liberty, wearing a lab coat and a face mask, holds a sign with Kiehl's branding. The skeleton is positioned behind a red velvet rope barrier. In the background, shelves display various skincare products.
Kiehl's Finest Apothecary Skincare
A brown paper card with the Kiehl's logo and text. The text describes the brand's history and philosophy, stating that Kiehl's was founded as an old-world apothecary in New York's East Village and has served customers for over 170 years with skin and hair care products made with advanced technologies and natural ingredients.