Aisylee
Very rude customer service (Girl, Chinese, long hair and quite tall). I planned to buy toner because mine was finished, but she didn't help at all with her arrogant face. So I was put off and I planned to get it somewhere else. Then I …
Location: Pavilion Elite KL, Level 4 Lot 4.106.02, 168, Jln Bukit Bintang, Bukit Bintang, 55100 Kuala Lumpur, Malaysia
Floor 4 · Pavilion Kuala Lumpur
Based on 44 Google reviews
Based on customer ratings
Based on customer ratings
Aisylee
Very rude customer service (Girl, Chinese, long hair and quite tall). I planned to buy toner because mine was finished, but she didn't help at all with her arrogant face. So I was put off and I planned to get it somewhere else. Then I …
W CY
I was there yesterday at evening hours. There was a Malay and a Chinese attendant. The Chinese attendant was very rude and not professional. She’s not interested in selling. No wonder no one walks inside into the shop. She followed us …
Malak
Alya was absolutely amazing! She was very kind and took the time to give us, my mom and I, the best advice she could. She also made sure to explain each product and how to use it. On top of that, she gave us samples of other products that …
Nisrine Dribi
I had such a lovely experience at Laneige, thanks to Alya. She was not only kind and attentive, but also incredibly sweet — the kind of person who makes you feel instantly comfortable and welcomed. The whole interaction was genuinely …
Laneige
% ARABICA Storefront
The exterior of a modern coffee shop with a prominent " % ARABICA " sign. The facade features a wall of glass blocks, each containing coffee beans, and a clean white interior with seating areas. A decorative world map is mounted on the exterior wall.
Laneige Storefront
The exterior of a Laneige cosmetics store in a mall. The store has a prominent blue and white sign with the brand name "LANEIGE" in large letters. The entrance is framed by blue panels. Inside, displays of cosmetics and promotional materials are visible. A Christmas tree is located to the right of the entrance.
Laneige Storefront
The exterior of a Laneige cosmetics store. The store has a large glass facade with prominent signage. Large advertisements for Laneige products are displayed on the left side of the storefront. Inside, shelves stocked with various cosmetic products are visible.
Pavilion Kuala Lumpur
A man and a boy stand in front of the main entrance of the Pavilion Kuala Lumpur shopping mall. The entrance is decorated with an archway adorned with autumn-colored foliage and hanging lanterns. The mall's signage is prominently displayed above the entrance. A woman in a blue dress is visible to the left, taking a photo.
Pavilion Kuala Lumpur
The exterior of the Pavilion Kuala Lumpur shopping mall at night, featuring a large, ornate fountain in the foreground surrounded by yellow flowers and lights. The mall's facade is illuminated with vertical LED lights, and the prominent "PAVILION" signage is visible above the entrance. Storefronts for brands like Dior and Armani/KL are also visible.
Laneige Storefront
The exterior of a Laneige cosmetics store. The store has a large glass facade with the brand name "LANEIGE" prominently displayed in blue lettering above the entrance. Inside, displays of beauty products and promotional materials are visible.
Laneige Lip Sleeping Mask and Lip Glowy Balm Display
A display featuring Laneige Lip Sleeping Masks and Lip Glowy Balms. The background shows a promotional poster with three women holding the products, advertising the "Limited Bubble Tea Collection." Two jars of the lip sleeping mask, one green (Taro Bubble Tea) and one purple (Matcha Bubble Tea), are displayed on silver pedestals. The purple jar has a price tag of RM 97. A small decorative item resembling cotton swabs in a holder is also present.
Laneige Water Bank Display
A display featuring Laneige Water Bank products, including bottles of Green Mineral Water and Moisture Essence. The display has prominent "NEW" signage and a green banner stating "True Moisturizing Recipe!". The background shows a retail environment with other beauty products and displays.
Exclusive Rebate Offer
A promotional graphic displays an exclusive rebate offer for members. New members receive 15% off, while existing members receive 20% off. The offer is valid with no minimum spend on normal priced items and is available in April only.
Laneige Cream Skin Products
A display of Laneige Cream Skin products, including a box labeled "Hello Blossom! Cream Skin Cerapeptide Refiner" and smaller bottles of "Cream Skin Cerapeptide Mist" and "Cream Skin Cerapeptide Refiner". A price of RM 55 is visible for the 30ml mist.
LANEIGE Members' Day Promotion
A promotional sign for LANEIGE Members' Day, featuring offers valid from April 25-30. Promotions include Double Points (2X Points with RM500 purchase), Exclusive Rebates (15% off for new members, 20% off for existing members), Gift With Purchase (Perfect Renew Travel Kit for RM450, Laneige Pink Trolley Cart for RM720), and Value Offers on various Perfect Renew products. A fire extinguisher is visible to the right.
LANEIGE Skincare Products
A display of various LANEIGE skincare products, including cleansers and toners, arranged on illuminated shelves.
Product Display
A display featuring cosmetic products. The foreground shows a light blue tube labeled "Water Bank Cleansing Foam" priced at RM75. To the right, partially visible, is another product labeled "Perfect 3X Signature" priced at RM2.
LANEIGE Skincare Display
A display featuring seven LANEIGE skincare products, each numbered and color-coded. The products are arranged vertically with their corresponding names and numbers. The display has a gradient background of vertical stripes in various colors, from green to yellow.
LANEIGE Lip Sleeping Mask and Lip Glowy Balm
Two purple boxes from LANEIGE are displayed on a shelf. The box on the left is for the Lip Sleeping Mask in Taro Bubble Tea flavor. The box on the right is for the Lip Glowy Balm, also in Taro Bubble Tea flavor.
Double Points Promotion
A sign advertising a promotion for "Double Points" with any purchase of RM500. The promotion is valid from April 25-30.
Laneige Lip Sleeping Masks
A display of Laneige Lip Sleeping Masks in various scents, including Grapefruit and Berry. Each mask is presented in a small jar on a colored acrylic stand, with cotton swabs for sampling. The display also includes descriptive text about the product's benefits and fragrance.
VIP Party Promotion
A promotional poster for a VIP Party event from July 1-8, 2024. It features an exclusive rebate of RM80 off with a purchase of RM500 on normal priced items. Additionally, there is an exclusive gift of a FREE Neo Sling Bag with any purchase, inclusive of 1 Neo Cushion. New members receive complimentary 4-pc gifts with any purchase.
Laneige Lip Sleeping Mask and Lip Glowy Balm
Two green boxes from the brand Laneige are displayed. The box on the left is for the Lip Sleeping Mask in Matcha Bubble Tea flavor. The box on the right is for the Lip Glowy Balm, also in Matcha Bubble Tea flavor.
LANEIGE Cushion Display
A display of LANEIGE cushion foundation products. The display features several compacts and a large circular backing with the brand's slogan "Real Me, Real Perfect." There are also swatches of different foundation shades visible.
Christmas Tree Display with Luggage
A decorated Christmas tree stands next to a pink suitcase. The tree is adorned with purple and silver ornaments, tinsel, and festive toppers. Several gift bags with a holiday theme and the brand name "LANEIGE" are placed at the base of the tree. In the background, a promotional poster for a skincare product is visible, along with shelves displaying various beauty products.
Laneige Skincare Gift Set
A gift set from Laneige containing various skincare products, including a Water Bank Gel Cream, Water Sleeping Mask, and several smaller bottles of serum and moisturizer. The set is wrapped in clear plastic with a blue ribbon featuring the Laneige logo. A pink box with a geometric pattern is underneath the products. Below the gift set, rows of other Laneige products are visible.
LANEIGE VIP Party Promotion
A promotional poster for LANEIGE's VIP Party event from July 1-8, 2024. It features an exclusive rebate of RM80 off with a purchase of RM500 on normal priced items. Other offers include a free Neo Sling Bag with a purchase of RM350, a new join member special with complimentary gifts and a RM10 voucher with a purchase of RM150. There are also various gifts with purchase and exclusive sets available, including skincare sets and a 24" luggage. The poster highlights the 'Airy Skin' benefit with a natural matte finish.
Cosmetics Display
A display of Laneige skincare products, including serums and cushions. The display features promotional posters and product samples.
LANEIGE Lip Sleeping Mask & Lip Glowy Balm Advertisement
A promotional display for LANEIGE featuring a limited bubble tea collection of lip sleeping masks and lip glowy balms. The display shows three smiling women holding small tubes and jars of the products.
LANEIGE Water Bank Moisture Essence Promotion
A promotional poster for LANEIGE featuring their Water Bank Moisture Essence. It details various gifts with purchase offers based on spending thresholds, including a 2-pc gift for purchases over RM180, and an additional 6-pc gift with a Water Drop Tote for purchases over RM380. A special May promotion offers a 3-pc gift with the purchase of any Water Bank products worth RM250 and above. Additionally, purchasing a Water Bank Essence with a Limited Edition Refill Me Bottle contributes RM10 to water filtration systems in rural villages as part of a 'Waterful Sharing Campaign'. The poster also highlights the 'NEW Water Bank Moisture Essence' and states that offers are applicable to normal-priced items while stocks last.
Laneige Gift Sets
A display of various Laneige gift sets, featuring skincare products like moisturizers, serums, and masks, all neatly arranged and tied with blue ribbons. The sets are presented in boxes and on white platforms, with some individual product bottles and jars visible.
Beauty Mirror Display
A display featuring a digital screen labeled "BEAUTY MIRROR" with text describing a "3D VIRTUAL MAKE-UP SIMULATOR". Below the screen are several cosmetic products, including BB cushions and lipsticks from the brand LANEIGE. The BB cushions are arranged in rows, with labels indicating shades like "BEIGE" and "COOL IVORY". The "Two Tone Collection" of lipsticks is also displayed.
Cosmetic Display
A display of makeup compacts, likely foundation or powder, arranged in rows on a white counter. Each compact is labeled with a shade number and a product type such as 'Whitening', 'Pore Control', and 'Anti-aging'. A mirrored panel behind the compacts reflects an image of a colorful street scene with figures.
Cosmetics Display
A display of various Laneige lip sleeping masks and other skincare products. The products are arranged on tiered shelves with a mirrored background and bright lighting. Some of the visible product names include Berry, Grapefruit, Apple Lime, and Mint Choco.
Laneige Hydro Essence Advertisement
A large advertisement featuring a woman with fair skin and light brown hair, smiling and touching her face. The advertisement promotes Laneige's Water Bank Hydro Essence, highlighting its moisturizing properties. The product bottle is prominently displayed. The advertisement is illuminated and appears to be in a retail setting, possibly a mall, with a glimpse of a store interior to the right.
LANEIGE October Exclusive Promotion
A promotional poster for LANEIGE's October Exclusive offers, featuring the Perfect Renew 3X Signature Serum. It details 'Gifts with Purchase' tiers (RM350, RM520, RM720), 'Perfect Renew Sets' including the 3X Serum Set, Retinol Set, and Essential Set with savings, and 'Value Sets' such as the Perfect Chapped Lips Set, Brightening Solution Set, Power Blue Hydration Set, and Neo Starter Set.
LANEIGE TO GO Display
A display for LANEIGE TO GO products, featuring travel-sized skincare items. The display has shelves with products organized into categories like "CATCH ME", "PICK ME", and "BRING ME". There is also a large illuminated advertisement on the right side of the image.
Laneige Product Display
A wall display for Laneige cosmetics featuring the brand name prominently at the top. Below the name, numerous circular product containers are arranged in a semi-circular pattern, showcasing a variety of shades. A central, larger circular display contains the Laneige logo. In the foreground, a digital screen shows a woman, and to the right, a poster features another woman.
LANEIGE Beauty Mirror Display
A display featuring LANEIGE beauty products, including lipsticks, cushions, and makeup tools. A large mirror with the LANEIGE logo is prominently displayed. A sign reads "BEAUTY MIRROR TRY IT! Have your own make-up show!" with instructions for using a makeup simulator.
LANEIGE Skincare Products
A display of various LANEIGE skincare products, including cleansers, skin refiners, and emulsions, arranged on white shelves. The products are primarily in blue and white packaging.
Skincare Display
A display of skincare products with the text "RENEW ME" and "ANTI-AGING" visible. Products include "3X CREAM" and "YOUTH RETINOL".
LANEIGE BB Cushion Display
A display featuring LANEIGE BB Cushion products. The display includes several compacts and decorative elements, with the brand name and product type prominently shown. A "NEW" sticker is visible on one of the compacts.
Skincare Display
A display of various skincare products, including bottles and jars, arranged on shelves in front of a store window. A promotional image of a woman is visible on a stand.
LANEIGE Skincare Products
A hand holds a small jar and several sample packets of LANEIGE skincare products, including lip treatment and eye sleep mask. The background shows a retail store display with more LANEIGE products and promotional signage featuring a person's face.
LANEIGE Water Sleeping Mask Display
A display featuring LANEIGE Water Sleeping Mask and other skincare products. The display includes a large promotional poster with the product name and slogan, various small containers of skincare, and a facial roller. In the background, a CHAPS store is visible through a glass storefront.
LANEIGE Skincare Display
A retail display featuring LANEIGE skincare products, primarily serum bottles. The display showcases promotional posters with images of serum bottles and text highlighting benefits like "PERFECT RENEW 3X SIGNATURE SERUM" and "EFFECTIVELY TARGETS AGING." Some posters include percentage increases for skin improvements. Smaller product displays with bottles and jars are also visible.
Christmas Decorations in a Mall
A festive Christmas display in a multi-level shopping mall, featuring large decorated Christmas trees, hanging geometric ornaments, and string lights. The lower level showcases a display with Disney characters like Mickey Mouse, The Lion King, and Frozen, alongside racks of clothing. A large crowd of shoppers is visible, with escalators and walkways connecting different levels. The overall scene is vibrant and celebratory, indicative of a holiday shopping season.