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Rating Summary

4.6

860 Google reviews

5
86%
4
5%
3
2%
2
1%
1
6%

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Reviews for Best Denki @ 1 Utama Shopping Mall

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jen lim

jen lim

1

I bought a Samsung Wash Machine in 2022 with a 5year warranty expiring 2027. However, recently the wash machine went ‘kaput’ more than 10 days ago. I called on 21 February 2026 & one staff En Razak took my report. After 5 days later, …

eleenloke

eleenloke

5

Thank you to Shawn for his superb service. He personally dropped by our place to help set up the new TV and made sure everything was working perfectly before leaving. Shawn is friendly, polite, and his service truly went above and beyond what we could ask for. 🙏🏻❤️ …

Jun Xian Lem

Jun Xian Lem

5

Shawn is an incredibly conscientious and sincere individual. He promised to help me install the TV bracket, even working until 1 a.m., and he completed the task diligently. While Shawn primarily deals with Samsung products, he was willing …

Sadu

Sadu

1

I bought many things from hare before last I go for bought earbuds the staff malay boy staff:BD1290 Salesperson code:BD1497 mohd izwan wasn't friendly rude attitude he forcefully …

Steph A L Saw

Steph A L Saw

5

Maya provided excellent service. I’ve always preferred Best Denki for electrical appliances due to the breadth and depth of the range and selection it provides and because I can get higher end products from Japanese brands and even higher …

William Wei Yang

William Wei Yang

5

Good range of electronic products with great value for money. Managed to grab something from the clearance section at more than 50 percent off. Such a great deal!

Zainal Ariffin Hashim

Zainal Ariffin Hashim

1

Very poor after sales service. Bought a Samsung refrigerator on January 2022 with extended warranty valid till January 2027 through Best Dengki One Utama. …

Darren Tan

Darren Tan

5

I was walking around the mall, and I came across this Samsung sales personnel Shawn. I was inquiring about a 75 inch Samsung TV, he said he will send me more information which he did follow up closely. I ended up buying two TVs, sound bar, …

Vicky Chang

Vicky Chang

5

Very happy with the service and efficiency of staff Maya. So caring and helpful in getting my spoilt item repaired coordinating it all perfectly. She deserves a big raise. Such a valuable employee

Daniel Chan

Daniel Chan

5

Had a pleasant shopping experience here with friendly sales person Kelvin and Samsung sales rep Carmen. …