11 Google reviews
Share your experience at Car Rental Penang George Town - Big Thumb Rent a Car Ventures with other customers.
Write a reviewShowing 11 review samples from Google Maps.
Andrew Toh
Highly recommended car rental business. Their staff are responsive and friendly. Do give them a try in Penang. They are located at the airport as well, you can rent directly from there and return the car there as well. The Vios that I rented was excellent and new.
jeromesim
Dishonest business. Instructions and communications is chaotic and unorganized. I will avoid them at all cost.
Sun Hooi
The driver came to the hotel on time to pick me up. A sign of professionalism if you ask me.
Haji Suhaimi
🚨WARNING🚨 BEFORE YOU GET SCAMMED. I rented a car from this company. Rented a myvi (RM139/day, Upfront payment RM200) but sent an Altis. From there the modus operandi began. After returning the PIC promised to refund (RM61) but still no …
Paul Lim
I chose Big Thumb after doing some research, even though they had some negative reviews. Their prices were lower than some higher-rated companies, so I was willing to take a chance. …
potatoqueen
On the 2nd of November 2022 I rented a car from Big Thumb for one day. Unfortunately I had an accident and didn’t have an insurance contract. I was still okay to walk and got away with a big headache. After this the employees of …
Suresh
Rented car with BigThumb during my 3 days in Penang. The car was in a good condition and the price was reasonable as well! Staff like Ivory was really helpful with all the procedures during returning the car and she was really friendly as …
Ooi Sherlyn
Poor experience The boss gave me a Langkawi car and can only drive in Penang for three months. I want to continue the rental car and ask the boss to change the car and give me the result. The boss delays my time. Super bad service
Iwan Elia
Very good service. Rent Nissan Almera for 3 days, but replaced with Toyota Vios due to the Nissan is not available. The car is flawless and is very new. …
Alexis L
Refuse to refund me my deposit of Rm200. Every email and whatsapps of mine has been ignored.