My latest visit to Chili’s at 1 Utama felt like stepping into a familiar place that has somehow lost its pulse. The service was lethargic and oddly stiff, delivered without smiles, warmth, or any sense that the staff wanted to be there; …
Amin Zack
5
Whenever my wife feels like having a steak, Chilli’s is usually our go to place because it is easy to find in almost any shopping mall. What keeps us coming back, though, is the service. The staff are genuinely attentive, always making sure …
lim ke wei
1
It would be better to deal directly with the manager, as communication through waiters (front door & spec guy with tie hair) may affect the overall experience. This is why a 1-star review was given
小于Melekqiha
5
Everything is good. We initially lined up and waited to be seated (there was a long line at the front), but seeing that there was a vacant 2-pax table, he brought us in. We almost got a wrong order though, and waited quite long for our …
Elaine S
3
Decent food for the price one pays for Western cuisine. Service could be better. Some waiters weren't as attentive as I thought they'd be and forget your requests for water/drinks top up or gets it wrong, etc
Nisha R.
4
Delicious as usual. Been here with friends, family and even by myself! Cozy and the service is great, they’re very attentive to their customers and will always check on you. …
Ferdi Handoko
5
We ordered the Classic Nachos, which came with a delicious sour cream that paired really well with the dish. For the main, we tried the Skillet Jambalaya Rice, the portion was generous and filling, but the flavor was a bit bland compared to …
wawa yaakob
3
ordered the fried mozarella hoping for the cheese pull but its was not hot enough and it didn't happen so was a bit disappoited. the food also arrive a bit late. the brownies was good but it was soooo sweet
Ena Hadzir
1
I’m very disappointed with my recent order from Chili’s One Utama. The ribs were extremely dry, honestly tasted like they were reheated from the day before. The fries were way too salty, and the burger was also dry with no juiciness at all. …
Grace
3
The foods were okay and delicious, our favorite was their nachos, fajita and chicken wings. but they should improve the service. We were waiting for around 15 mins to get our table when I saw there’s a few empty table ready. Price was a little bit high for this quality too.