went to Clarks One utama today to find The Wallabees but apparently out of size but one of the crew member named "Hanim" was very helpful and very passionate to make sure i was satisified for my needs by checking sizes at other stores nearby and lastly founded one of those that i needed shoutout to hanim !!
Zulfadhli Zulkifli
5
Was trying on some shoes, thinking I’ve found the right one for me. Salesperson there, Fikri, offered his assistance which was over and beyond. Consultation? He delivers. No size? He got you. Not the color you want? He’ll call another …
Nurul Irdeana
5
8:00PM, 09 AUG 2024 We were assisted by the staff, Daniael. He was very friendly and attended to all …
Shin
5
I stepped into this shop at 9:41pm for as I needed work shoes urgently. Despite being so late, the only worker that day wong you lin assisted tremendously. Despite not buying a pair because they ran out of the shoe size I wanted, she was …
Wanderlust
1
Bad quality shoes from Clarks. Rubber dislodged within few days. Went to their branch to exchange and they said will feedback to us and took away the receipt. Till now more than a week, still havent received any calls from them. Called their outlet but ghosted!
suxin lau
5
Had a great experience at the Sunway Pyramid & 1U outlets! Big thanks to Nas for going the extra mile to help me reserve a pair of shoes that was only available at 1U. Really appreciate the effort! Also, shoutout to Azie and Hanim, they …
David “The Explorer” Hogan Jr
4
Been here several times since MCO and it looks like the management has taken note on the poor customer service. Now, there's 3 staff there who are attentive to customers. …
Sayali Sonawane
1
I visited this outlet today with my husband and a 2 year old daughter with an intention to buy a pair of shoe ( not to window shop). I was looking for a good fit till that time my husband was taking care of my daughter. For a brief time my …
Gwen Leong
5
Big thanks to Fikri at CLARKS 1 Utama! He was super helpful, explained the promo clearly and when the shoe size for my girl wasn’t available, he arranged it from another branch. He even texted me personally to remind me to collect the shoes the next day. Really appreciate his effort and great service!
Parker Yen
5
Good store with excellent service from Goh! The pairs that I wanted ran out of my size and they offered to transfer from another store. …