Driver Drivers are good attitude and well dressed. Time management Organized and depart on time, however some drivers are slow taking own time while other drivers are more efficient. Really depends on the drivers you got. Seating Clean environment and comfort seat inside the bus. Waiting area and Carpark Waiting area is convenient, got parking lot outside bus waiting area. Paid rm5 for parking over 2 days visit. Passengers Some buses are delayed in arrival time due to passengers stuck at custom, or driver drive to slow to reach custom. Food Easy and convenient. Inside the mall got many food and beverages from early morning 7am till the mall closed.
Cherie May (CM LI)
4
Bus station for Sg... The location is easily seen... The personnel on duty is approachable. …
Lynn Zoe
2
Firstly no one picks up the phone and the counter woman is damn rude in 1utama outlet. Secondly my last trip driver was a very unpleasant individual. Thirdly they think they are so In demand that they can simply tell customers off
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1
Took to- and from trips (PJ-SG) during the Xmas break. For the PJ-SG trip on 28 Dec (12pm), we had a sour experience with an abrasive …
M Min
5
I've been taking Firstcoach since January 2024, traveling between 1 Utama and Novena to visit my family every month. On every ride, I am consistently impressed with both the driver and the assistant. Having two people managing the ride …
zixiang huang
4
I travelled from Novena to 1 Utama recently, my third time this year. The standard of what was once one of the best bus services to/from Singapore has gone down quite a bit, it's clear the maintenance of the bus is not their top priority, …
Chung O
3
One of my go-to coach services between KL/PJ and SG. Their buses have been punctual & reliable. The drivers are good, no crazy or reckless driving. …
Chin Siew Mei
5
Took the bus from 1 Utama to Novena and back. Journey took around 6 hours. Total cost as of January 2024 was RM 188 (RM75 from 1U to Novena, RM113 from Novena to 1U). Bus station at 1U is near the Jaya Grocer exit. The ticket collection …
Zhi Yi
5
bus from 1u to novena left at 10am sharp, seats were comfortable but tv wasnt working. reached tuas checkpoint at 3pm, novena at 4:20pm.
Lily Loo
1
I recently took First Coach for a trip from 1 Utama to Novena, Singapore, and vice versa. While the bus driver was reliable and helpful, my overall experience was disappointing. …