48 Google reviews
Showing 48 review samples from Google Maps.
ling nat
Very thorough and personalised service with a genuine interest to achieve accurate vision for the eyewear of my choice. Shop had varied choices for eye frames too. Huge thanks to Martin, who explained clearly and patiently assisted me through my eyewear purchase process!
YihChin Khoo
I had a really frustrating experience buying glasses at Focus Point. The service was unprofessional. The staff recommended the extent to which my lenses should be thinned and said the lenses could end up thinner than the frame itself. …
southacute Park
Although I just came here for contact lens, the staff here still brief to me very details, and also teaches me how to wear it and take it out. 5 star service 💯💯 …
S. Lee Yii
Had a great experience at Focus Point! The staff were patient and provided friendly service. Really happy with my purchase, thanks so much!
Mona KV
Nani was amazing! She helped me find my perfect shades and stayed with me through the whole process without rushing or pushing anything. She knew exactly what worked on my face and made the whole thing feel easy and fun. Thank you! ☺️
Zetie Bahaman
Dropped by their roadshow but the model I wanted was sold out. They offered to order it for me and I would still get the discounted price. Ordered on Sunday and I was able to collect on Tuesday. Great service by Martin, I didn’t have to wait 3-4 days yay! Their prices are also much more affordable compared to other shops in the mall.
David “The Explorer” Hogan Jr
Personally, this is the best optician outlet I've visited in years. The customer service is awesome while prices are relatively reasonable. For me, its the customer service that keeps me coming back. Well done Focus Point One Utama! 👍🏻👏🏻 …
Joseph Koh
A 10 year customer. One of the so called indestructible titanium fame that costs thousands of ringggit, Swiss design, broke. Focus point say they just sell the product. No ability to help. Don't buy expensive tech from here.. Wound a welder …
AliceCheng MingHui
Excellent service at Focus Point One Utama! The team was helpful, knowledgeable, and very attentive. Really appreciate the smooth experience!
Zainal
Dropped by Focus Point at 1 Utama just to look around, and honestly, it was a fun little detour. Loads of cool frames—some stylish, some quirky—and the staff were friendly without being pushy, which I really appreciated. I didn’t end up …