Samantha Neoh
5
Zing Xi or something like this .attended to us while we were dining there. Super attentive and good service. Super recommend
Rating Summary
4.8
5057 Google reviews
5 0%
4 59%
3 19%
2 6%
1 16%
Reviews for Haidilao Hot Pot
Showing 5057 review samples from Google Maps.
KHOO SA LI
5
First time here, the experience is truly different versus other branches. Jing ting is very friendly and lovely service crew. She takes good care of us especially my kids. Happy to spend our Saturday dinner here.
Gayathiry Kunasylan
5
I would like to give a big compliment to Yee Hui from Haidilao Gurney Paragon for her outstanding manicure service. She is extremely humble, kind, and very patient in answering all our questions. Her work is fast, efficient, and done with great attention to detail, making the whole experience very pleasant and comfortable. Yee Hui’s professionalism and positive attitude truly reflect the excellent service standards of Haidilao. Haidilao management should recognize and appreciate her hard work and dedication, as staff like her make a real difference to customers. Highly recommended to visit Haidilao Gurney Paragon, Penang not only for the food, but also for the exceptional service experience.
Gilbert
5
Arrange a window side table which I can enjoy a sunset evening! Good service from 文彬 taking care of a family of 4, offer to serve a special mix sauce which I never tired before. Even in just silver, he “upgrade” to gold for us to have a “taste” of it! 🤣🤣👌🏻 awesome and will always come back to paragon haidilao 🫰🏻 …
Jessie Ong
4
We came by on Chinese new year eve. A warm welcoming atmosphere as usual. The staff were attentive and accommodative. Enjoyed our meal on festive mood. …
wei xiang lye
5
Had a wonderful dining experience at Hai Di Lao Thanks to Zheng Xi! He was incredibly attentive, polite, and always served with a big smile. He made sure our table was well taken care of, gave great recommendations, and even went the extra …
Gs Tan
5
The place is comfortable and service is excellent. The waiter is attentive and make sure we are enjoying our meal. They have a play area that we can let our kids to play under supervision by their staff. The flower on the table also make us feel so happy!
Xavier
5
Had an amazing dining experience at Haidilao! The service was excellent — staff were super friendly, attentive, and made sure we were comfortable the whole time. The environment was clean, cozy, and lively, perfect for enjoying hotpot with friends and family. Definitely one of the best hotpot places to visit!
Irene
5
Went to Haidilao after a midnight movie around 2 a.m. Bright and comfortable environment with AC. Fewer side dishes but condiments were available. Service was great, and they still served tofu pudding and ice cream even late at night. Stayed for about an hour, left around 3.30 a.m. — nice late-night hotpot experience!
C Sunsun
5
I have to say..it has been opened for so many years and this is the 1st time I came. Well all good except a little pricey. Perhaps it contributed to all the additional service charge and environment and food quality. Okla... Once in a blue moon...