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Rating Summary

3.8

176 Google reviews

5
45%
4
24%
3
10%
2
5%
1
16%

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Reviews for H&M

Showing 176 review samples from Google Maps.

Rishh

Rishh

1

Please change your staff (short-haired women). She's acting as in it's her store. People come for shopping also will have no mood dy

Spot

Spot

5

Bought shirt and blouse for my children.

Naem Zamre

Naem Zamre

1

Staff name tina was so rude. Jeling atas bawah. Like super judgmental. Please change her. No mood to shop because of her.

Claudia B

Claudia B

5

The place is cramped and lots of people but this is the place my friends like to meet up... I don't know why...maybe it's known place and easy access ... I tell you..its jammed everywhere here.

Farah Nadhira

Farah Nadhira

1

rude female staff, wasn’t friendly at all (muka berlagak cakap tak pandang customer) even the store was not busy. i think the staff should improve customer service expectations.

SUMITHA A/P JAYAKUMARAN

SUMITHA A/P JAYAKUMARAN

1

Today at 6:10pm I bought hoodie.. The cashier malay boy wear spectacular nvr ask member.. i said member he ignored and proceed the payment rdy..when I ask about "how about the member" he smiled looked his co staff.. becoz his so busy in …

lana del rey dupe

lana del rey dupe

5

Great experience! Staff named Dee was really friendly and helpful. I was kinda stuck but she went above and beyond to find me the perfect size while I was in the fitting room :) 10/10 for customer service

Aida Yusof

Aida Yusof

1

very lousy retail experience at h&m shah alam! tried to return/exchange but system was down make it difficult for customer just to come back again. lousy sales assistant not helping at all..better go to setia city mall

Steven Raj

Steven Raj

5

Tina (Cashier) at Aeon Shah Alam really helpful and suggest us on year end promo & membership benefits and points related queries with friendly approach when doing shopping with my wife. Positive & friendly staff.

anis syazwani

anis syazwani

1

the staff named raffie is extremely rude like who do you think you are? you just a staff ya not the owner. You ruined my shopping experience here