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Rating Summary

3.5

58 Google reviews

5
40%
4
22%
3
10%
2
3%
1
24%

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Reviews for Innisfree

Showing 58 review samples from Google Maps.

T.H Ooi

T.H Ooi

2

First try as my friends keep recommending this brand, but the staffs are not friendly at all and do not have a good product knowledge. When I asked about what is the difference between a product and the other, they just couldn't seem to be …

Aloysious Chng

Aloysious Chng

1

Staff is not being helpful at all. Ask for recommended mask but she say all mask function is the same and just stand there. Seems she can’t even walk over and explain more. I’m there on 16/10/22 @ 2pm . The pick to serve customer also. I’m …

Aiwern Chong

Aiwern Chong

5

Very good service and product suggestion given. The salesperson if I'm not mistaken, Mandy gave very clear instructions on the facial care steps. Good job done! Highly recommended :D

Ye OhhOng

Ye OhhOng

1

Terrible service, not rude but they just do not want to serve you well. Everything you ask they will just simply perfunctory. Either male or female they're all the same. Plus less of free gift

Lim Lim

Lim Lim

2

Been there twice. I think I have no choice as this is the only outlet in Penang. The services is bad and poor knowledge & understanding to the products. I’m requested to use up my point on my 2nd purchase, but the cashier was never …

Ay Heng

Ay Heng

1

Staff of Innisfree Gurney Plaza are really unprofessional !Today i went there to looking for tone up cream , They shirk each other's responsibility to serve guests , and no product introduction at all . Until i ask one of them , even she …

Nur Ayuni

Nur Ayuni

5

went to outlet today and was assisted by Ms Sharon, she was very helpful and able to answer all my enquiry. Kudos to her!

Mike Carmona

Mike Carmona

5

Effective skin care products at great value. Staffs are helpful and recommends well. Located near the 1/F center escalators.

Lee Li Tou

Lee Li Tou

5

The 5 stars is given for the excellent customer service experience in this store. The staff, Mandy is very helpful and patience to share with me the benefit of those products. She makes me feel comfortable to shop in this store and checking …

Sushi Joe

Sushi Joe

5

I would like to express my deepest gratitude to a staff there named Mandy! She’s the most patient and helpful staff I’ve ever met in a skincare store! Not only that, she knows my skin condition and knows exactly what I need to fix my acne …