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Rating Summary

3.8

72 Google reviews

5
63%
4
6%
3
1%
2
10%
1
21%

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Reviews for Kiehl's

Showing 72 review samples from Google Maps.

Ana B. Jelutong

Ana B. Jelutong

5

Very good assistant, it's my first time recycling with Kiel one utama. I was actually looking around to recycle at new wing but since I couldn't find it I went to old wing and recycle there. If someone ask me why there's only refills for …

Winnie Tan

Winnie Tan

1

Redeemed 4th empty bottle rewards today at kiehls 1u branch, however, the facial cream was an used bottle and is dirty! Tried to called to the outlet, but nobody pick up the phone. …

Jo L

Jo L

2

A convenient place to get the products but the SA here are very stingy with samples, other outlets give samples with every purchase but this outlet doesnt. Will definitely go to other outlets or their website next time

LEE TS

LEE TS

2

Staff not professional. Saw a bunch of the staffs were standing at one corner and playing phones. Been to other outlets which are so much better in terms of customer service. Could be better.

RS San

RS San

5

Came here to redeem free samples, staff very helpful and explain instructions to use

Christina Ardo

Christina Ardo

1

Came here 3 times to get samples subscribed for the day ago but 3 times say finished already...seeing other comments, seems like a pattern

Life As It Is

Life As It Is

5

I can understand the negative comments on this store. Me & hubby entered the store and waited a good 10 mins. The female promoters that were working there were more concerned and attentive to the fair skinned customers assuming we were …

Nurhaziyah Yahya

Nurhaziyah Yahya

5

I recently visited Kiehl’s for their complimentary Derma-Reader Pro skin analysis, and it was such an insightful experience. The Kiehl’s Skin Pro explained everything clearly and recommended products that …

Bella Rina

Bella Rina

1

The girl with bob haircut should get a training on how to entertain customers. Making faces in front of me?? Girl, you aint nobody, thats why you work there bffr. So dont act like you own the store. Not friendly at all. I spend a lot for …

Ben Agunos

Ben Agunos

5

If you are new to Kiehl's product, you can come over to Kiehl One Utama outlet. Kathy and Michele will give you the professional advise.