Jackdev singh
1
The staff friendly with excellent service. I was very disappointed because the chocolate i bought is a gift for someone and i got the information the chocolate expiry in a month time. It was old stock given to me.
Rating Summary
3.7
48 Google reviews
5 56%
4 15%
3 0%
2 0%
1 29%
Reviews for Royce' Chocolate
Showing 48 review samples from Google Maps.
Bariah Johan
1
Order 2 items thru grab.. but only get 1 paper bag instead.. lodge report no reply but grab just give refund rm1.50.. i bought 2 chocolate with 2 wish card for birthday gifts for 2 of my friends. Now only get 1 paper bag.. then how to give …
AFS
5
Great customer service. Chocolate was good too. Melt in yr mouth. Its not that sweet, just the way i like. Mayb depends on flavors too. Choc lover, do check it out!! Recommended
N
1
Looking at the items for so long and no one bothered to serve me. Two staff just focused on wrapping gifts. Told myself to buy elsewhere even though I rly wanted to get the chips
Mak K. H.
1
5 stars for these quality chocolates, 1 star for the service crew. Both staff were unattentive to say the least! The male crew that was serving me had such a bad attitude. No thank you after …
Hardy
1
I’d like to raise a complaint regarding my experience at your Royce outlet in The Gardens Mall today (27/9/25) at 7:15pm. I waited for about 20 minutes while your staff (a male employee wearing glasses) was serving another customer. Once it …
Loke Chiu Chee
1
Bought few boxes of Nama Chocolate with cash payment (as they don't accept credit card closed to 10pm) but being told that if I want a paper bag, I got to pay RM1 extra for a paper bag. I also paid RM1 extra for a small piece of gift card. Quite ridiculous!
Evonne Tan
1
Good and reputable Japanese chocolate brand that I always buy as a gift whenever I travelled to Japan. …
Eadyly Ser
5
Their chocolate taste very smooth, have different tastes range from sweet to very bitter. The staff was very helpful and kind to introduce the chocolate that suite your taste bud.
haikhal farhan
5
I forgot the guy name but Brilliant service from the guy whos wearing glasses . Bought chocolate on last sunday and tuesday but seems this store is lack of manpower since I find the guy is working alone. Quality chocolate and best customer service. Will buy again and recommended.