Staff are not really friendly from my experience especially the male staff. He looks more senior. Bought a large luggage here before my trip, after coming back the luggage key is bent. The guy said someone tried to open it forcefully. Strangely only one key is bent the other one is ok. I say it’s the key that isn’t durable
Vincent Yap
1
The sales person with the name Zameer is very rude and denial. He can even question his customer credibility. Do not ever buy from this store when this indian guy Zameer is in. …
Hemah parkasrao
5
Great place to get luggage with lots of choices and friendly staff
nadia syafiqah
1
The 2 staff obviously not interested to have customer. The staff seem annoyed answering my questions. Thank you for the service, and i bought a Tumi bag instead
Dyshaz
1
Both of the worker was buzy with a customer that buying a lot but ignoring my mom concerns that we needed to ask and service was the worst as they judge us like we can’t afford to buy the luggage which we didn’t get as we felt that is not worth to buy there.
The Daily Dive
5
Happy to have my Rimowa trolley bag wheels changed at the centre. With 1 year warranty and done in 2 hours.
Khaw Soon Seng
2
I’ve been to Samsonite in TRX, the staff is way better than the one in mid valley. I brought my sister here in mid valley to buy the a few luggages and one for myself. Lucky to be serve by a sweet and nice lady. All was going well till this …
Sonia Nanthenny
5
Zameer was very friendly and informative. Provided detailed information for me to choose between the few options I was looking at. Great outlet with great employees. Recommended.
Siva Balan
5
Had a pleasant experience at this outlet. Went in around 9.30pm but those 2 staffs ( Alina and Sullamah) still able to serve and attend to all our queries and in the end I bought 2 bags. Quite happy with the staff and the hospitality shown. Keep it up❤️
David Vicary
4
Helpful and friendly staff. Good range of products