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Rating Summary

3.5

39 Google reviews

5
56%
4
5%
3
3%
2
5%
1
31%

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Reviews for Swarovski

Showing 39 review samples from Google Maps.

Amalina Razim

Amalina Razim

1

Went to collect my pre purchase item. The staff is not friendly as if the shop owned by them. Not recommended.

Leech

Leech

2

I thought sales assistant selling a high end product like Swarovski would be given proper training on customer service especially at high profile outlets. When u play online games at the counter …. Laughing at customer who alrd left because …

Evangeline McDowell

Evangeline McDowell

5

I had a wonderful experience at the SWAROVSKI Store in Mid Valley Megamall. Raymond and his team were incredibly nice and friendly, making my visit enjoyable.

Jeffry Lai 允祥

Jeffry Lai 允祥

1

Just passed by the store just now and planned to visit it. But I saw one male staff scolding and shouting at a female staff at the counter, repeating things like “我跟你讲过几次了” and “我有没有跟你讲过”. He was super loud — it was funny but also very …

Priscilla Peter

Priscilla Peter

5

Midvalley outlet provides the best service compared to other Swarovski outlets. Raymond was very helpful and friendly.

Nabilah Ali

Nabilah Ali

1

There is this one fat salesgirl named Nurul here. We received super lousy assistance by her. Dont come here guys, go other outlet is better. To the salesgirl dont come to work if you dont want to work.

Amy Liu

Amy Liu

1

Arrived at Mid Valley at 5.30pm, 11th June 2023 to try to resolve an issue. A young Malay girl (Did not manage to catch her name) and the Manager, Eaton responded poorly. We noticed that the bracelet gifted to me for my birthday smelt …

Jacqueline Yiwen

Jacqueline Yiwen

5

The staff there were helpful in regards of after sales service. No question asked and volunteered to do one to one exchange after inspections. Kudos to the team! And thank for the advise on handling the jewelry. 😃 …

Niwa Shini

Niwa Shini

5

Special thanks to Samm ! So friendly and great staff . Went there to fix my necklace and she did it gracefully, so humble . Thank you for the great service !

Allison Thien

Allison Thien

5

There’s this lady with glasses who provides exceptional service! She recognised me when I came back the second round and was nice to me despite I dress shabby and cincai. Very professional! Thank you for assisting me at getting back the necklace that I lost.