Menu

Rating Summary

4.1

57 Google reviews

5
67%
4
14%
3
2%
2
2%
1
16%

Write a Review

Share your experience at The Planet Traveller with other customers.

Write a review

Reviews for The Planet Traveller

Showing 57 review samples from Google Maps.

Erica Ng

Erica Ng

5

I had an exceptional experience at Planet Traveler, all thanks to Yasir. His customer service was top-notch. Despite our exchange being from an online purchase, Yasir patiently guided us through the process and helped us pick out the …

Edwin Yin

Edwin Yin

5

I’m really impressed with their selection of bags and pouches for travel – everything is of excellent quality. A special shoutout to Ms. Radhiyah for her exceptional service. She went above and beyond, even following up with a text after I left the shop to keep me updated. Her hospitality truly made the experience memorable. Highly recommended!

Cindy Chan

Cindy Chan

1

Worst in-store customer service I've experienced. I'm surprise a so called "Senior staff" could be this rude to the customer which even the other staffs agreed to. This particular spoilt apple is a disgrace to the company. He really needs to be educated on basic customer service.

Hans Lee

Hans Lee

5

Had an amazing experiencing purchasing backpacks for travelling here. I was served by Azrin & Yasir who patiently guided me to the best choice, fitting my budget and sharing their personal experiences with certain brands & features. Not to …

justin liew

justin liew

1

Second time buying a bag here, terrible customer service this time around. The staff not only reluctantly took a new bag for us to purchase, argued with us regarding our casual reminder that some customers put the bags in the wrong spots, …