Erica Ng
I had an exceptional experience at Planet Traveler, all thanks to Yasir. His customer service was top-notch. Despite our exchange being from an online purchase, Yasir patiently guided us through the process and helped us pick out the …
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Erica Ng
I had an exceptional experience at Planet Traveler, all thanks to Yasir. His customer service was top-notch. Despite our exchange being from an online purchase, Yasir patiently guided us through the process and helped us pick out the …
Edwin Yin
I’m really impressed with their selection of bags and pouches for travel – everything is of excellent quality. A special shoutout to Ms. Radhiyah for her exceptional service. She went above and beyond, even following up with a text after I left the shop to keep me updated. Her hospitality truly made the experience memorable. Highly recommended!
Cindy Chan
Worst in-store customer service I've experienced. I'm surprise a so called "Senior staff" could be this rude to the customer which even the other staffs agreed to. This particular spoilt apple is a disgrace to the company. He really needs to be educated on basic customer service.
Hans Lee
Had an amazing experiencing purchasing backpacks for travelling here. I was served by Azrin & Yasir who patiently guided me to the best choice, fitting my budget and sharing their personal experiences with certain brands & features. Not to …
justin liew
Second time buying a bag here, terrible customer service this time around. The staff not only reluctantly took a new bag for us to purchase, argued with us regarding our casual reminder that some customers put the bags in the wrong spots, …