Lau Hui Qi
1
Would not recommend this outlet, the staff was really rude (a middle aged man) as if not buying from them is a sin… one utama is big and has other choices for you to opt for. …
Rating Summary
3.5
61 Google reviews
5 48%
4 15%
3 7%
2 2%
1 30%
Reviews for Tomei
Showing 61 review samples from Google Maps.
Kay Ng
1
Bad and unprofessional service. Tomei really needs to send the staff for training. Having a shop in One Utama shopping mall but providing service skills akin to street selling. The staff ignore the customer, and when we ask for service, the …
iylia qistina
5
I came here 18/8 and mr tan assist me, the service is good, and the price worth it. I pick the ring and he said he can resize it to me, than he say go shopping first and later in 30 minutes he text me and said the ring is done. Super fast!
Nicholas Lai
1
Service was terrible. Don't come here unless you want to spoil your mood. Would give negative stars if there is an option because I felt humiliated as a customer. Too bad I didn't got the name of the staff. It was an aged male who served …
Shariah Low
5
I was served by Wawa. As I wanted to buy a locket which was not at the outlet & hv to get it transferred frm another outlet, she had it arranged for me. She even came on her off day as that was the day I arranged to it pick up. Thank you Wawa for yr excellent service!
Jia D
3
Service is good. Staff are courteous and friendly. Pricing also good. Wide variety of choices. Do note though that Signature by Tomei carries other jeweller brands. If u happen to buy from these brands, the jeweller will engrave their brand …
Gabriel Choy
3
Service was good but can be better. Jewelery price seems reasonable and allowed me to snap photos. …
Wen Jing
5
Came here during cny and had a great experience purchasing here. Thanks to Crystal for her patience and professionalism. She explained everything clearly and offered helpful advice before the purchase. I felt comfortable throughout the process. Highly recommended!
Jane Li
1
Male staff is rude, condescending and judgmental of customers. Treats customers like customers are lowlifes or not worthy of him especially if he feels the customers will not be making huge purchases. He makes it a point for customers to …
Siti Azhar
1
Post-purchase service and staff attitude were horrible. Staff named CK (middle aged man with thick brows, relatively short hair) was unprofessional and rude. …