181 Google reviews
Showing 181 review samples from Google Maps.
Zarith Nazifah Mohd. Zakaria
recently purchased the universal traveller luggage and I’m super impressed! It’s lightweight but very sturdy, and the wheels glide effortlessly. I took it on a recent international trip and it held up perfectly — no scratches, no dents. The …
Xavernas
Passing by at mall and found this shop to replace the old luggage. Already served by Charles, with humorous and friendly vibe, thank you very much!
Jason Wang
Excellent service by Meisha! She was patient, polite and meticulous in showing us all available options for the Airway luggages. We are satisfied with our purchase!
Honest Bee
I visited this store for travel essentials, and unfortunately had a very disappointing experience. The sales staff — William, Usha, and Maisha — were more focused on their own conversations than attending to customers. They only responded …
sahatish saha
Usha and Jeff have been very helpful in assisting us with our purchase.
KiShAnTiNi KisHa
Jeff and Usha were really nice in treating us. Good job guys ❤️
Talha Amin
I'd give 6 stars for the amazing women working here by the name of Nani. Alhumdulillah went to 2 stores but finally stopped here and bought 3 bags which were worth it. The respect and help she gave was worth the money spent.
Shirely Tang
Had a great experience in Universal Traveller Pavilion KL today with the assist from Charles, he had give the best customer service, being patient and friendly throughout my shopping experience. Highly recommended to shop in this branch, the rest of staff are friendly too!
Bluchy 02
Thank you for the excellent services especially a big applause to the staff, Ms. Maisha who was attended me yesterday. The staff was very nice, polite and informative because she's giving me a few advices for each item that I want. That's really made my day and feel happy to travel. Keep it up and superb!
Ragu Bathi Kannan
Highly recommend this part time staff named Kelly. I am impressed with her patience in handling customers. We took almost 2hours to decide on the item, and she was all the way with us, helping us in giving good suggestions. Very friendly and charming..