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Rating Summary

2.2

124 Google reviews

5
23%
4
5%
3
4%
2
6%
1
63%

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Reviews for Western Union

Showing 124 review samples from Google Maps.

Philip Biggs

Philip Biggs

2

Cannot do more than 10,000 MYR in one transaction, without 'supporting document' - yet noone behind the counter knows what this looks like for a friend repaying a loan ?!?! That's after spending 20 minutes in the queue. Exchange rate was also worse than other currency exchanges in Pyramid Mall. Note the 20+ cameras 😆 …

Adrian ColdSauce

Adrian ColdSauce

1

Unpleasant indian male staff where he seemed really impatient with requests. Was there to send money for my maid for the first time, and treated quite rudely. …

Asmaa AbuHamad

Asmaa AbuHamad

1

Not helpful at all and not professional in their work especially the Indian lady she don’t want to do her job or even give a chance to understand what customer said!

Mayeen Uddin Khandaker

Mayeen Uddin Khandaker

1

Bad experience, last time I went two times in consecutive two days to pick up the money, but they couldn't give the money. Then, I went to another outlet in KL to pick up the money. The WU authority should consider this issue seriously.

iam khizarmalik

iam khizarmalik

1

I had a very disappointing experience at this branch. I urgently needed to send money. The staff asked me to bring my passport, which was far away in my car. I showed a clear passport photo on my phone, but she …

Hassan Mustafa

Hassan Mustafa

1

Extremely poor service, uncooperative staff; they insisted on a paper explaining the reason for the funds and refused to release the money. I visited a different branch, and they promptly provided the funds with only my ID and transfer number as required documents.

siva ganasen

siva ganasen

1

Unpleasant moment with their operating hours.. Website updated as closed at 10.30pm but, the staff claims they have shut down the counter even at 9.50pm and claims it's not make sense to operate the outlet till 10.30pm inside mall. Is this …

Peris .W

Peris .W

1

Worst experience ever, arrived here and began the process had to wait over 20 minutes to receive my money, which wasn't even counted infront of me. By the time I leave to go and deposit my Amount, I am RM 100 short. Since it was 10 already …

CS Cheong

CS Cheong

3

WU, the place for me to TT money. Easy - no need to fill in complicated forms and provide all kinds of documents. Convenient - can find in many places. …

jazz

jazz

1

I don't like the Indian male staff because he seemed to be rude to me without me speaking rudely to him.. I didn't understand what he was saying so he asked the female Indian staff to translate for me.. The woman made a face of discomfort …