Wallace is the branch manager of the store. He is patient, professional and considerate and was very helpful when I was purchasing contact lenses. He provided recommendations which addressed my needs and went to the extra mile to ensure that my concerns on the contact lens usage were well addressed. I thank him for his good service!
Jerry Fong
5
Wallace and his team explained the product with great care, provided excellent service, and their after-sales support is top-notch. Highly recommended!
Ms. Tan Ru Tian at Whoosh Gurney Plaza is an excellent optometrist — very helpful, patient, and caring. I bought glasses three times in 2025, and each time she provided outstanding service. She always explains everything clearly and makes sure every detail is perfect. Highly recommend her!
Kenn Mullen
5
Product = dope Service = top notch Staff = friendly and nice …
honey bee
5
Been always satisfied with Wallace’s professional service. I got my 1st pair of Whoosh glasses from him couple of years back when he was still a new joiner and now he is already a store manager. I went to have my glasses replaced and he …
Thien Thanh Nguyen Thi
5
I had a very good experience here. Ms. Tan were very helpful and patient when advising me on which lenses and frames to get. …
Christy Rosemun
4
Great Customer Service and Professional Advice I’m fully satisfied with the great customer service I received. The optician was very professional and provided clear, helpful advice about the Hylo Dual …
Jy L
5
Firstly I would like to thank Wallace for his help. Excellent customer service during my visits to this branch. Recently my frame had some issues and he managed to help me claim a new frame from the manufacturer since it's within the 1st …
Ling Hui
5
I had a great experience at this spectacle shop. The staff were incredibly friendly, patient, and attentive from the moment I walked in. They took the time to understand my needs, explained all the options clearly, and helped me choose the …