Emillia Rose
4
Fast Service. Macademia nut tasted amazing but sadly their pistachioand almond combo tasted too much of almond extract
Rating Summary
2.9
118 Google reviews
5 28%
4 19%
3 6%
2 8%
1 40%
Reviews for Baskin-Robbins
Showing 118 review samples from Google Maps.
Stealth Traveller
1
Easily one of the worst Baskin Robbins experiences I’ve had at 1 Utama outlet. Despite having an excessive number of staff on duty, service at the 1 Utama outlet was painfully inefficient. Customers were queueing while staff stood around …
Michael Mah
2
I’m not here to review the ice cream as the ice cream is good enough. I’m here to review their ordering process especially the panel. Upon entering the “dine in” option, it said updating menu and asked to wait to process. It is so …
Yue Aan
1
This was honestly one of the most uncomfortable dining experiences I’ve had. I came to this Baskin Robbins outlet at One Utama expecting a simple and enjoyable ice cream visit, but the service completely ruined it. The staff’s attitude was …
Ying-Noii
3
Newly renovated and refurbished Baskin Robbins at One Utama. I like their new look with black and pink colour design. My place to grab an ice cream. The bad thing about this outlet after renovation is, that the ice cream counter is too high …
kuan
1
I waited about 7–8 minutes for my order even though there were no other customers at that time. One staff member was at the counter using her phone, and my order was only prepared after another staff member returned. …
Jason Lee
1
Kiam kah bwuey si! Expectation vs Reality is far difference! And the staff dont let us choose our own flavour but led other ppl choose? C'mon is bulan puasa lahhhh! And place is so dirty, never going back again!! Kids eat the ice cream everywhere and wiped all over the cusion so disgusting sia 🤮 Unhygienic asfff …
Xinyi (Star Galaxy)
5
Had to buy a cake for my friend, the ATMs were broken and they didn't accept cash. The kak working today was super kind and helpful, called her boss (I think) and help me pay with QR. Super nice kak, really helpful ❤❤
YL
3
Taste is consistent with their other outlets, and there’s ample seating.
Atiqah Zainal
1
I am very disappointed with the service I received at Baskin Robbins One Utama. I only wanted to try one ice cream flavor before making a purchase, which is completely normal at an ice cream store. However, the staff member showed an …