Normala Ismail
5
I was completely impressed with their professionalism and customer service especially by Mr Zakwan.
Rating Summary
3.7
13 Google reviews
5 54%
4 15%
3 0%
2 8%
1 23%
Reviews for Kate Spade New York
Showing 13 review samples from Google Maps.
Siva Mala Supramaniam
5
I recently had the pleasure of purchasing a Kate Spade handbag from a store where it was the only one available. The experience was exceptional, thanks to the incredibly friendly and helpful staff. They made the shopping experience …
Amira Yasin
1
I had a horrible experience with one of the salespersons, a Chinese lady wearing glasses with pony tail, on 2/05/2026 when I went to exchange a bag that I had purchased the night before. While the rest of the sales staff were helpful and …
Mimi Houd
1
We purchased a bag from KS IOI City Mall and were told that the stamping service could be done at KS TRX. Since it was meant as a birthday gift, we wanted to have initials stamped on the tag to make it special. …
adrina
5
Last time I bought a wallet from Kate Spade TRX as a birthday gift. The staff named Aidiel was very helpful throughout the process. I dealt with them via WhatsApp, and the service was superb! 🤩 …
Nur Hazlyn Fitry
5
Such an amazing experience with Queenie! She’s incredibly lively and offers top-notch service. I’m absolutely thrilled with my first Kate Spade and can’t wait to visit again!
Sora
2
I visited to pick up my leather bag after a polish request. The staff on duty (Chinese girl with short straight hair and glasses, on duty Friday last week) responded to my questions in a rushed and dismissive manner, making it clear she had …
Iced Latte
5
Hello, I am really satisfied with your staff service during my visit dated 26/11. His name is Zakwan. He’s attentive, helpful, knowledgeable, and friendly. He answered to my queries politely and professionally. He kept me updated with the …
Wui heng Lim
5
I enquired about a dress and Zahar Zakwan replied, reserved the dress for me. The whole purchase process took less than 3 days. He is very responsive and proactive. Will definitely visit when I am in town. Well recommended.
Jaclyn L
4
I made a purchase at their store during the fall pop out promotion for members. Would like to praise the part-timer for his good service serving me but not the permanent staff a lady.