6023 Google reviews
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Weihong
Was very frustrated & annoyed by the whole process & progress of battery replacement. First had to make appointment for diagnosis, arrived on time but waited almost 1 hour for my turn. Then had appointment for battery replacement, sent in …
Roshan Gill
Today I have a complaint to make about the so called “Midvalley Machines Premium Store”. The following event is what happened to me on the 25/01/2026 in Machines Premium Store, Midvalley. …
Yus Ira Erina
Terrible. First time kena layan macam ni. Dah tanya baik2 for phone screen. Feels like gen z yang handle customer service. I got "SABAR-ed" by their customer service when i was merely just replying to their message. DO BETTER. go to switch instead la.
Edmund Khoong
I bought a wireless earphone as a Christmas gift for my girlfriend. From the first use, the earphone had no battery and could only be charged once. After that, it completely stopped charging. My girlfriend barely used it, not even daily, …
Mas Norain
I had a great experience for battery replacement service here. Staffs are all helpful especially this one staff named Qayyum. He assisted me well. He explained all the procedures and t&c etc clearly. Even though he had many customers that …
Malini
I received assistance from Mr. Alif at Machines MidValley. His assistance is great. Mr. Alif has been incredibly helpful and professional, full with kindness. I would like to express my gratitude, and he should be recognized for his excellent customer service. Thank you once again Mr. Alif.
Clarence
Purchased the phone from this branch on 2022. Get my battery replacement done from this branch just yesterday. …
JuneL
I had a great experience replacing my 14 Pro Max battery yesterday at the Machines Mid Valley KL. …
Lewis Lee
REALLY AMAZING my s10 discoloring still under warranty ，try to claim warranty。thank you machines service and apple service，one on on exchange to me really appreciate☺️☺️☺️
Syaheera Sanusi
Professional service. The staff are polite in dealing with customers. I replace my phone battery here. Due to old model, need to wait a few weeks, but once arrived, they complete everything in less than 4 hours! :)