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Rating Summary

3.9

132 Google reviews

5
48%
4
23%
3
9%
2
4%
1
15%

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Reviews for Marks & Spencer

Showing 132 review samples from Google Maps.

Wendy Low

Wendy Low

1

Appalling Customer Service and Terrible Product Quality! Marks & Spencer Malaysia has completely let me down, both in terms of customer …

Aaron Wee

Aaron Wee

4

Head to the cafe and have a cup of Americano with your favourite pastry and a reasonable price.

Selvi Singam

Selvi Singam

1

The service at the cafe was APPALLING! Nobody was at the counter to take my order. It just so happened all the staff were ‘hiding’ inside the staff room, decided to peep out and saw me standing there and decided to finally man the counter. …

Esther E. H.

Esther E. H.

1

At first I ordered MOCHA. And it’s supposed to be a HOT Mocha and I asked them can they reheat it or what IDC. Then they said they will make another one, BUTTTT they served HOT CHOCOLATE not HOT MOCHA and the hot chocolate taste like WATER.

J House

J House

5

Wonderful experience with variety. But disappointed with the staff. …

K4RW3NG

K4RW3NG

5

We love their double chocolate mini bites. The mouth feel is good and it tastes great, chocolatey without being too sweet.

Nisha Sidhu

Nisha Sidhu

4

Wish there were more sizes catered for plus size women.

David “The Explorer” Hogan Jr

David “The Explorer” Hogan Jr

5

The food section at M&S was recently renovated in early 2024 and is now located on the right as you walk into M&S. It's renovated to cater to today's lifestyle with a mini cafe & bakery. Imported food from the UK always has short expiry, …

Paul Lui

Paul Lui

4

An appreciation for M&S staff in 1U outlet named En Deen. I just make a call via mobile only. Very pro-active and helpful, Encik Deen went out of the way to provide …

Jia Pin Lee

Jia Pin Lee

4

One of the Mark & Spence franchises. Have clothing and foods in the shop. Regularly have discounted items especially on the food department. Although most of the clothing are of big sizes. Staffs are quite friendly and the place is clean.