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Rating Summary

3.9

132 Google reviews

5
48%
4
23%
3
9%
2
4%
1
15%

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Reviews for Marks & Spencer

Showing 132 review samples from Google Maps.

Steve W

Steve W

1

I am extremely dissatisfied with the service received. The server's demeanor was unprofessional and unacceptable; if they are unwilling to perform their duties adequately, they should seek alternative employment. While the coffee was acceptable, it was overpriced, and the croissants were dry and lacked the requested butter. Furthermore, the cafe unsanitary condition raised serious concerns about food hygiene standards, and we went to the toilet after a couple of hours. The server's dismissive response to our request for butter was compounded by the management's failure to respond to our email detailing these hygiene concerns and our overall negative experience. This lack of response is indicative of a systemic issue with customer service and management responsiveness. I am profoundly disappointed and frustrated by this experience. Disgusting behaviour service.

Dennis Christley

Dennis Christley

1

Hugely disappointed with Marks & Spencer’s food section. Today they had no bakery goods such as sliced loaves, crumpets, cakes etc etc. Supplies of items from the UK are always inconsistent and many items only appear very infrequently. …

Hitsuyou require

Hitsuyou require

1

Goods increases price so much. Nothing value. Cafe is okay la.

パイパイ

パイパイ

5

This is our favorite shopping spot—we love coming here! That said, the items are quite expensive. As for the coffee and pastries, they’re just okay for the price. Overall, it’s a nice place to visit, but be prepared to spend a little more than usual.

Arnie Lee

Arnie Lee

2

Had the opportunity to purchase a variety of retail-priced clothing and body care goods at the 3 day physical store flash sales recently. Pleasant opportunity marred by an incident where the marked down goods which are placed near the queue …