44 Google reviews
Showing 44 review samples from Google Maps.
Mc Sam (Mun Sem)
Worst retail bank I've ever visited, all the customer service stuff went off after 11am, and only a single person who take care of all the customers. Seems like all the senior went off earlier and leave the junior to work. Customer service that don't care about customer 😀 not sure management blind or what …
Khairul Azhar
i really hope they could improve their service. waited almost 3 weeks but then the bank HQ said no confirmation from branch. …
- Lynn
Incorrect information given by staff that affected the rates of my FD for 3 months. Nevermind that, they called to inform me of a 1 day exclusive FD but failed to informed that it will forfeit the current interest, good thing I was vigilant to ask. At the end I withdrew all my savings and went to Maybank where they value customer more.
Mona Ong
Been a customer for almost 20 years. Customer service from bad to worst. Wanted to remit some money to my relative in Australia and was asked to provide birth certificate to proof relationship. Speechless. Will definitely report this issue to Bank Negara
Sam Shee
Horrendous customer service - ticket numbers barely move and everyone has to sit around waiting for an hour. And this isn't even during peak periods. …