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Rating Summary

3.8

1591 Google reviews

5
49%
4
19%
3
10%
2
4%
1
17%

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Reviews for Touch 'n Go Hub - NU Sentral Mall

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David “The Explorer” Hogan Jr

David “The Explorer” Hogan Jr

4

The only walk-in hub for Touch n Go cards in KL, I think. They only sell or deal with the NFC TnG card. If you want to do anything about your TnG wallet, you need to go to the Bangsar South office. So this outlet at Nu Sentral only sells or rectifies the TnG cards. And there's always a crowd here, so you need to take a number.

Qim

Qim

5

As a TnGo fans i would like say Mr Faeez staff in TnGo Nu Sentral provided wonderful service and support throughout my journey purchase the product. He deserve a recognition as he guide me on how to use and full feature of the product. Im happy and proud to see a dedicated staff like him.

Ridley Green

Ridley Green

5

I was served by the customer service officer at the Nu Sentral Touch ’n Go counter (Counter No. 5, 28 Jan 2026, 1138 am). He provided excellent service—friendly, helpful, and courteous throughout. Compliments to him and the entire counter team. Their service performance deserves recognition.

Zul Haqim

Zul Haqim

5

Staff name Faeez is very helpful as he assist me from the beginning until the end of the process. Excellent work. This guy need more spotlight @TnGo

S Marlowe

S Marlowe

2

I think two is being generous. But I’ll explain why I gave them a 2 and not a 1 in a bit. Why on EARTH would you put a company that deals with transportation issues in a shopping mall? …